Tracy is the sweetest and most…
Tracy is the sweetest and most knowledgeable travel assistant I have ever used.
By Michael M.
Response from Dreamlines· Jun 25, 2018
We appreciate your kind feedback! -The Dreamlines Team
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
225 reviews
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Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Dreamlines (dreamlines.com) has 225 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
225 approved reviews, newest moderated first
Tracy is the sweetest and most knowledgeable travel assistant I have ever used.
By Michael M.
Response from Dreamlines· Jun 25, 2018
We appreciate your kind feedback! -The Dreamlines Team
Agent got our dinner time wrong and we were supposed to get a $100 per person on board credit that we never recieved.
By Bryan P.
Response from Dreamlines· Jun 25, 2018
Dear Mr. Poston, Thank you for taking the time to bring this situation to our attention. We are saddened to hear that there was an issue regarding your dining time and that you didn't receive your onboard credit. Reset assured that a member of our management team will reach out to you directly. Thank you, The Dreamlines Team
Sandy went beyond......help me out and making sure that, I receive the best cruise for our Honeymoom
By Jasmine N.
Response from Dreamlines· Jul 3, 2018
Dear Ms. Ned, Thanks for the kind words and we'll make sure your agent is advised on her excellent service. Additionally, congratulations on your wedding! Looking forward to helping you plan your anniversary cruise vacation. Sincerely, -The Dreamlines Team
Agent not as responsive as i would like. Agent did not inform me of all discounts available. I am still waiting for agent to compare this trip with other cruise lines. Agent constantly brags about being a professional but yet continues to stumble. i am a world traveler and I have worked with many travel agents. This has not been one of the better experiences.
By EZ0618
Response from Dreamlines· Jun 25, 2018
Mr. Bernard, Thank you for your review and the feedback you provided. We are very disappointed to hear that you are not currently satisfied with the service received and a member of our management team will contact you directly to address your concerns. It is our sincere goal to satisfy every customer and look forward to resolving your concerns to ensure your complete satisfaction with your upcoming voyage. Sincerely, The Dreamlines Team
I met an awesome agent and gave me the best vacation deal for my family. I have recommended this company to friends and family. I will call again , thank you dream lines for an unforgettable family 🚢 cruise 😊
By anissa di R.
Response from Dreamlines· Jun 27, 2018
Ms. Di Rienzo, We are so pleased to hear about your successful family cruise vacation and thank you for personally recommending us to family and friends. We look forward to serving you again soon. Warm regards, The Dreamlines Team
The service with scheduling my trip was friendly and efficient.
By Dara G.
Response from Dreamlines· Jun 27, 2018
Ms. Gibson, Thanks for the kind feedback! Warm regards, The Dreamlines Team
My anniversary cruise.Andrea was great! She took care of me and made the process easy!
By Charlotte H.
Response from Dreamlines· Jun 29, 2018
Ms. Hayes, Thanks for your kind words and so happy that your agent Andrea was great! Happy Anniversary and we look forward to serving you for each and every future cruise vacation. Warm regards, The Dreamlines Team
Call line was very helpful. Planned everything and answered all my questions.
By Benjamin S.
Response from Dreamlines· Jun 29, 2018
On behalf of the entire Dreamlines Team...thank you!