Empty box
I purchased my item was in stock. Got an empty box delivered was told out of stock. Sent an empty box ??????? Bizarre and no explanation for this and no apologies as I accused deliver service
By Gail
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
123 reviews
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THE MORE WE SHARE, THE BETTER WE CAREUshering in the next generation of skincare at Dr. BRANDT is a group of leading practitioners in the fields of dermatology, nutrition, genetics, plastic surgery, and psycho-dermatology. Together, they form The Dr. B EXPERTS, an advisory board that helps us keep our finger on the pulse of the latest advances in integrative dermatology.
Dr. Brandt Skincare (drbrandtskincare.com) has 123 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
123 approved reviews, newest moderated first
I purchased my item was in stock. Got an empty box delivered was told out of stock. Sent an empty box ??????? Bizarre and no explanation for this and no apologies as I accused deliver service
By Gail
I received bad product (No More Baggage) a tiny tube for $42.00. I immediately requested a return label and was told you had to wait for approval? The product couldn't even be squeezed out of the tube it was so dry. I finally rec. a label and their P.O. Box received the product back on March 9th. Today is March 30th. No response after asking twice for a credit and they NEVER answer their CUSTOMER SERVICE line. DO NOT buy their products this operation is a scam. You will also notice there is no return policy on their web site, I wonder why? Off to dispute this with my credit card company now. I have since noticed looking at other reviews that many others have had the same issue so BUYER BEWARE.
By Rebecca
I was hesitant on getting the Vitamin C serum because the price tag but I am so glad I made that leap. My skin has never been softer. I have always had really dry skin and this is seriously a miracle serum, my skin has transformed and feels so hydrated! Worth every penny.
By Jenn T.