Great customer service and a great…
Great customer service and a great product. Very happy with this company. Very highly recommend
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
148 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DrBrainRx is a physician-led telehealth platform making prescription treatments affordable, accessible, and convenient. We specialize in GLP-1 weight loss medications, including semaglutide, tirzepatide, Ozempic®, Wegovy®, Mounjaro®, and Zepbound®, while expanding access to prescription treatments for pain relief, skin health, hair restoration, hormone health, and wellness. From online evaluations to personalized treatment plans and ongoing support, we make quality medical care simple and accessible from home. Prescriptions are subject to provider approval.
Drbrainrx (drbrainrx.com) has 148 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
Showing 144 reviews with 5 stars · Clear filters
Great customer service and a great product. Very happy with this company. Very highly recommend
By customer
Fast and trustworthy
By Lee R.
Drbrainrx has given me the opportunity to lose weight and return to a healthier, thinner and energetic version of myself. They have advised me about which medication to start with, when to change dosage, when to try a different medication, how to alter days in between doses. They have a lot of experience with most of the related issues—no matter how small. When I had an issue with delivery of medication they displayed the best customer service I could have expected. I sometimes wish that I knew what credentials the “medical team” has—beside Dr Sarah. And I wish there weren’t so many automatic, impersonal, computer responses that don’t really speak to what I asked However, in the end they have offered me a legitimate, safe, medical service in a format that makes it accessible to so many.
By Beth
Great customer service. Even when I thought my vial didnt make it they kept getting back with me. Eventually found my purchase in the house that my husband out up .lol
By MICHELLE M.
They are so responsive and supportive.
By NoName
I’ve been on glp1 for six weeks and I lost 18 pounds without a struggle amazing many thanks!
By Debbie J.
Great customer service. Always ready to help.
By Alamo
Incredible! Makes weight loss very easy and super responsive to questions.
By Philip V.