Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
44 reviews
Dragon NoveltiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dragon Novelties is a small business located in Connecticut. We support the Anime and Cosplay culture. Providing Affordable anime, manga and customer service. We strive to create a culture and place where Fans alike can enjoy their favorite anime and manga's in a judgement free zone. Our Missing is to provide Anime fans with the highest customer services and authentic figures. To create a brand in which would be know throughout the community. We take our pride in creating that atmosphere and content. Our products come from certified vendors transported from japan and other various parts of the country. Manga, Apparel, Anime figures, Scaled Figures, Action Figures, Posters, and more. Over our first year we have provided over 1000 customers. Always striving to create that environment for Anime Otakus.
Dragon Novelties (dragonnovelties.com) has 44 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
44 approved reviews, newest moderated first
I was searching for Kimetsu no Yaiba volume 16, and finally found it on Dragon Novelties for reasonably cheap. It has shipped and is now on the way. Thanks!
By Jimmy L.
Response from Dragon Novelties· Jul 26, 2021
Glad you were able to find what were looking for. Please come back again and thank you for the review
The transaction and arrival of my package went well! I was searching everywhere online for Eighty-six Volume 4. Very happy that I was finally able to receive a hard copy of the book! I'm a very satisfied customer!
By Mili
Response from Dragon Novelties· Jul 13, 2021
Glad you were able to find it - right now the 86 eight six Light novel and GN are on back order but we tried to snag what we could. So we are happy that you got what you wanted. Please Come back as we will have more selections and if you are looking for something just let us know!! Thank you for the review we much appreciate it!
Excellent customer service. Wonderful product which arrived timely and in perfect condition. I WILL be shopping with you again. Thank you so much for being professional and courteous.
By Susan T.
Response from Dragon Novelties· Jul 13, 2021
Glad to see that you are enjoying the products - Come back and shop around when ever you get the chance ^^ we are more than happy to assist. We have a pullbox program so if you are looking for anything in particular just message us at [email protected] Thank you for the review and thank you for the compliments we try our best!
Lied about shipping and arrival time, ruined my event
By Thomas C.
Response from Dragon Novelties· Jun 22, 2021
We apologize that your order did not come out the time you wanted - we assure you that we followed the correct instructions that were provided to us at the time. We followed our policies and shipping procedures which is a 24 - 48 hour hold time. Then when you sent us the shipping correction- and we notice that what you ask for wasn't correct with what we had on file! We went out of our way to provide you a $76.95 USD Fed-Ex Priority Overnight shipping label, which would have meant that your item would have been naturally free of cost and the Mistake would have been on us regardless of what you placed as shipping. Regardless of your event being ruined we tried our best to correct the issue. We provided you with the following options: - A shipping label 100% paid by us for items that were less than what the cost of expense would justify the means. - We responded back to you ALONG with the Owner within 24 Business hours and provided a solution to the issue. - You denied the option and demanded a refund, which we provided, no questions asked, as we lost roughly more money than your complaint. In the future, where ever you make your next purchase, Might we suggest doing the following things: 1. Make sure you purchase well in Advance (Don't Rush yourself) 2. Make sure you place the correct shipping (API technology normally don't mess shipping options up) 3. If a business offers you an out from your own mistake - you take it. Don't Assume it makes an Ass out of you and Me. Thank you, for taking the time to write your review. Please direct all complaints to [email protected]
Rei plush funne
By Marco M.
Response from Dragon Novelties· Jul 26, 2021
Thank you!
Excellent service and shipping, can’t wait to purchase more in the future! Thanks again for the contest of Cyberpunk!💪🏼🔥
By Cody A.
Response from Dragon Novelties· May 7, 2021
Glad to hear - and once again congratulations!
Five stars. Great customer service. Great shipping. Item was delivered promptly. Very happy with everything about this store. If you're into DnD, anime, manga, comics, video games, or Funko Pops then you'd do well to shop here.
By Dustin R.
Response from Dragon Novelties· May 7, 2021
Glad to hear our service was to your standards. Please don't be a stranger
Excellent value and great delivery time. Made a great gift.
By David I.
Response from Dragon Novelties· Dec 17, 2020
Glad we were able to provide a great service. Come back soon ^^