The App is great but service is…
The App is great but service is inexistent, so if you have any issues no one will ever answer
By Ines R.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
68 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Down Dog provides a studio-like yoga experience in the comfort of your home.
Down Dog (downdogapp.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
68 approved reviews, newest moderated first
The App is great but service is inexistent, so if you have any issues no one will ever answer
By Ines R.
As a complete beginner, my first yoga experience has been absolutely fantastic. The different options provide plenty of variety and the instructions help to make sure you're doing the pose correctly and how to maximise it. Great for getting a little bit of peace and head space too. Lastly, and certainly not least, the customer service is second to none (extending my thank you to Sam, at customer service). I dont often write reviews, but I couldn't not for Down Dog. Do yourself a favour and give it a try.
By Laura C.
La descargué hace meses y muy bien! Me gusta mucho usarla
By Alex
App changed to be less than useful the day after I renewed. Constantly defaults to chair yoga. No longer able to select yoga program; no matter what level I select it defaults to chair yoga. Menu goes no where. Not worth 60 bucks a year.
By Carole C.
Great Customer Service I was charged by Downdog for the upcoming year as the automated renewal was switched on. Contacted customer services to ask for a refund and I was refunded immediately! Thanks for the smooth resolution, Alexis!
By Dora
Downloaded this back in 2020 during lockdown and am still using it! Doing yoga at home has definitely made me do it more often, and the app works well.
By Jasmine R.
I have been enjoying Down Dog for the last 2 months, Love the options for flow, music, voice, time and speed. I've really felt my progress come on since using it. I've also felt well challenged. Although I feel there are many more poses we could be doing. We often do the same pose twice in a 40 min class. I would love to see more variety of poses
By Nicky H.
I highly appreciate this app. It has many options for creating one's workouts. I use it on a regular basis for yoga.
By Archistar*