Six and a half years with its amazing…
Six and a half years with its amazing products and customer service at the highest level
By Avi S.
Saturday, November 7, 2026 · Customer reviews of US businesses
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637 reviews
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dōTERRA is an integrative health and wellness company and the world leader in the Global Aromatherapy and Essential Oils market. dōTERRA sources, tests, manufactures and distributes CPTG Certified Pure Tested Grade® essential oils and essential oil products to over seven million dōTERRA Wellness Advocates and customers. Through industry leading responsible sourcing practices, dōTERRA maintains the highest levels of quality, purity and sustainability in partnership with local growers around the world through Co-Impact Sourcing®. The dōTERRA Healing Hands offers resources and tools to global sourcing communities and charitable organizations for self-reliance, healthcare, education, sanitation, and the fight against human trafficking. Through the life-enhancing benefits of essential oils, dōTERRA is changing the world one drop, one person, one community at a time. To learn more, visit https://www.doterra.com.
doTERRA (doterra.com) has 637 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
637 approved reviews, newest moderated first
Six and a half years with its amazing products and customer service at the highest level
By Avi S.
Materiali scadenti e cari. Prodotti falsamente biologici. Assistenza ridicola. Non fatevi ingannare
By Antonio P.
Po kilku latach zdecedowałam sie ze likwiduje swoje konto i całkowicie odłączam się od tego systemu.
By Kliencie
doTerra has good products but the marketing proces is really horrible, really I pay 300euros for 50ml of oils and you are getting 18 euros for the profile reactually station? And 9euros for the shipping? Are you serious? And doTerra's site is a really lottery you have to complete 10 Times the cart 🛒 to do it like you want. The payment proces is horrible I completed the card data clicked on pay but the site given me the bank transfer, without any notification of unsuccessful payment... PS doTerra lost 2 clients today!!!!!!!!!
By Gherman A.
Sun screen not worth buying. Don't waste time on it
By Merv
Die Öle sind gut, jedoch komplett überteuert. Es ist gut genauer hinter die Kulissen zu sehen. Nach 8 Jahren bin ich raus aus diesem Unternehmen und sehr froh diesen Schritt gewagt zu haben.
By Petra S.
I received the wrong product and when called to return, Melissa W, was the greatest customer service representative ever! She listened to my return issues and instead of saying sorry, this is best we can do, she went to her supervisor and resolved the issue perfectly for me. The customer service employees are on front lines and are the most important part of any company. If they are crap, the business loses! As I was searching where to review, I came across some disappointing information re the pay rate/ wage rate at Doterra. I pray that now, 2024, Melissa, her supervisor, are making a great, better than fair wage with excellent benefits as the company professes wellness. If you can't make living wage, there's no wellness. Thanks.
By RaeL
Total annoyance to deal with. I paid with a virtual credit card and they rejected my order for "security reasons". They act like they are doing you a favor to deal with and make the purchase process extremely bureaucratic. It seem like they are trying to lock the customer into a subscription instead of a simple purchase.
By David W.