Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
140 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop modern furniture and home décor for every room in your home, ranging in style from mid-century to industrial to bohemian and more. All up to 60% off.
Dot & Bo (dotandbo.com) has 140 customer reviews on The Fair Hearing, with an average rating of 3.7 out of 5.
140 approved reviews, newest moderated first
At Dot & Bo I always find the perfect gift for that special someone! There is always plenty of different, creative and fun items to choose from. The prices are unbeatable and ordering is a cinch. I am a customer for life ❤️
By Laurie
Response from Dot & Bo· Nov 8, 2019
Hi Laurie, Thanks so much for the positive review! That is wonderful to hear!
My ordered was cancelled And I have yet to receive a reimbursement I have not been able to contact anyone from this Company COMPLETE SCAM!!!!
By Maribel
Response from Dot & Bo· Nov 5, 2019
Hi Maribel, We are sorry to hear about your experience. If you order was indeed canceled, you should have already been refunded automatically. In any event, please reach out to our Customer Support team from https://www.dotandbo.com/content/contact-us and we will be happy to check on this for you!
This loveseat looks exactly as pictured and seems to be sturdy, but the backrest would not stay upright it wanted to recline. It was constructed and tightened correctly but husband had to drill holes and brace it Up to keep it in stationery upright position
By Linda
Response from Dot & Bo· Oct 31, 2019
Thank you for taking the time to leave a review. A member of our team will be following up with you.
was not what I thought it was
By Marie
Response from Dot & Bo· Nov 5, 2019
Hi Marie, We are sorry to hear about this experience,, a member of our team will be reaching out to you to see what we can do to help.
I am struggling with their customer service. I ordered a 4x6 rug. The wrong item was delivered. I took a photo and started the return right away. It’s been several weeks and all I wanted was the original item. Still don’t have it. I No idea when it will be remedied. I’m out $ and time. do not recommend you buy from this place.
By Shelly L.
Response from Dot & Bo· Nov 5, 2019
Hi Shelly, We are sorry to hear that you received an incorrect item. Looks like we received your email, sent you a return label, and the item is on the way back to us. We have also issued you a refund. If you need additional assistance please feel free to follow up via email. Once again we apologize for the inconvenience.
The swing looks great. Swing is high quality and was shipped quickly!
By Jennifer
Response from Dot & Bo· Oct 25, 2019
Thank you for taking the time to leave a review!
I’ve loved everything I’ve bought! Excellent quality! Love this website!
By Margo
Response from Dot & Bo· Nov 5, 2019
Hi Margo, Thank you for taking the time to leave a review.
I like that Dot & Bo has some unique items, that other retailers don’t showcase. I feel the price is right for the items offered. Everything I’ve purchased so far, has been delivered well packaged. I recommend Dot & Bo to my family and friends when they asked where did I get that from...
By Gina
