box was badly damaged and the item was…
box was badly damaged and the item was bent, had to straighten out the top metal piece (corner) with a hammer due to it being bent to assemble correctly.
By Customer
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
490 reviews
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Dorm Company Corporation, also known as DormCo, is an American online retailer headquartered in Buffalo, NY that specializes in dorm supplies for college students.
DormCo (dormco.com) has 490 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
490 approved reviews, newest moderated first
box was badly damaged and the item was bent, had to straighten out the top metal piece (corner) with a hammer due to it being bent to assemble correctly.
By Customer
Geat prodcuct. Package arrived on time. Box is ultra durable. A tad warped upon arrival but did not affect functionality. Latches are durable. Wheels have held up thus far. Absolutely no issues. Great buy. Laptop and gear is safe during military deployment.
By William
Upon opening the Coma Inducer Comforter, we found a razor blade on top inside the packaging! In addition, it looked as if the comforter had fallen on the ground and was covered with debris. Unfortunately, in my haste to launder it, I did not fully inspect the entire comforter. Once I placed it on the bed, I found that it was partially matted and pilled. Not soft as advertised! I immediately looked into customer service and found that email was the only method of communication. After multiple emails and a request to speak with a manager, I received the same email response. They blamed me for laundering it incorrectly and had no comment on the razor blade or debris! I am appalled at the lack of professionalism, communication, and customer service provided. Buyer beware!
By Mary
This item is great and fits perfectly! My son & his roommate wishes they got last semester.
By Melissa S.
Made an order through an easy to navigate website. Placed my order. Item arrived as expected when expected. Nothing extraordinary but nothing to complain about.
By Mechele Marie F.
Everything went fine.
By Niccolò
Package came in a timely manner, and I was quite surprised that it came so quickly. However, it came without instructions, and I could not find the instructions anywhere on the website or online. I used my knowledge of past building units like this one to put it together, but this would be very inconvenient for someone without this experience.
By A S.
Delivered on time to our hotel for my son's dorm room. Sadly, it's not tall enough for the fridge we bought him, but great piece and loved the experience eith DormCo - I will shop there again for sure!
By Nikki G.