Door to Door Storage Inc.Reviews of doortodoor.com

Picking up was very quick, but dropping off was a nightmare! We have slept on floor for nearly a week to wait for our furniture.

Friendly, Highly responsive customer service, a breath of fresh air compared to the usual sub-standard customer service, push "#" if you agree!

I had been a customer for almost 3 years. I made several attemps to gain access to my container only to find out that the facility had moved location without notifying there customers, and that I could not have access until the completed the move. Tha facility hours had changed and were only open Monday through Friday from 9am to 5pm. When I finally closed my account and had the container delivered to vacate the lock had been changed. I was advised by customer service to go to a hardware store to but a bolt cutter. I would not recommend this company to any one.

Couldn't get the exact date I wanted, but customer service did a good job to find an alternative. Have a tricky driveway and driver did a good job making it work.

Moved from California to NYC. When I priced things out Door-to-door had the most competitive prices for comparative curb-box services and turned out to be cheaper than driving a moving van. Reps were friendly and helpful.

In our recent move from CA to PA, we needed a solution to store our household while we sold the CA house and closed on the PA house. Door to Door helped make a chaotic and stressful few months much easier. When I needed one extra pod, they were quick to send it at a very low additional cost. A month later, realizing I could not pack everything leftover into our luggage, I needed to send a sixth pod. Door to Door facilitated my last pod drop off and pick up without a hitch. On the other end, Door to door delivered all pods to our new house. All the delicate contents were in perfect condition! Items clearly moved very little in transit. Thank you for keeping it all dry, intact and together. I would use Door to Door again without question. People on the phone and the pick up and delivery folks were kind and helpful. I will recommend them to anyone moving- especially if there is a lag time from pack up to moving in to a new home. Thank you!

Very professional. Drivers. Customer service. Everyone. Happy customer here!

Tell you one price and charge you another