Brand new customers to DP and already in love!
We have just signed our contract and haven’t even begun training but I have already had a great experience! Your team is attentive and I appreciate your dedication to customer service!
By Alix M.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
426 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DonorPerfect is a comprehensive fundraising software solution that offers everything nonprofits need to grow and thrive. Fundraisers can use it to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect is especially tuned to your monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the donor database, and it can accept and process recurring donations through digital wallets, including PayPal and Venmo.Development professionals can use DonorPerfect to track information about donors, prospects, volunteers, staff and other constituents, and event managers can use auction management tools to manage silent, live, mobile and online charity auctions. Volunteers and board members can have their own, unique access to DonorPerfect, allowing nonprofits to empower their volunteers to act independently while protecting the security and integrity of their donor data. DonorPerfect offers pricing packages to meet any size organization and any budget, and integrated partners that add features like prospect research, automatic updates for lost and expiring credit cards, and text-to-give.
DonorPerfect (donorperfect.com) has 426 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 345 reviews with 5 stars · Clear filters
We have just signed our contract and haven’t even begun training but I have already had a great experience! Your team is attentive and I appreciate your dedication to customer service!
By Alix M.
Our Pet Coalition are discovering how helpful DonorPerfect can really be. Just beginning this process but look forward to this journey.
By customer
Our Account Manager, Matt Smith, was responsive and very helpful. We are just getting started with our non-profit, but having access to the Virtual Conference the first week of June was very enlightening and much appreciated. If it continues like this, I’m sure we’ll be well-served as we expand our ministry and support base.
By Caitlyn H.
Great personalized help in the research process as we investigate online giving for our not-for-profit organizations.
By Rich F.
Cheryl was very patient with our long internal discussions and approval process. She followed up and answered questions for months before we were ready to sign. Most salespeople would have been pushy or abandoned the lead. She was informative, enthusiastic, polite, professional, and any other positive trait you could name. Very happy with her help, and very excited to make the most of the software!
By Hayden
As brand-new customers, we have had a great onboarding process so far. We especially appreciate the personal customer service we have received.
By Brand new C.
Joel was very pleasant to work with and adell the choice vary easy. I hope eve4yone else involved is equally knowledgeable.
By MONA
So far, so good!
By Liz T.