Fast response
Fast response, great customer service
By Kenia F.
Response from Donna Bella Hair· Aug 20, 2026
Thank you very much for your kind words! We were pleased to help you and are confident that you will continue to love your hair!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
84 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Donna Bella Hair is the leader in quality 100% natural Remy human hair extensions. Shop Donna Bella Hair today for the best selection on hair extensions!
Donna Bella Hair (donnabellahair.com) has 84 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
84 approved reviews, newest moderated first
Fast response, great customer service
By Kenia F.
Response from Donna Bella Hair· Aug 20, 2026
Thank you very much for your kind words! We were pleased to help you and are confident that you will continue to love your hair!
Very helpful,patient and quick. Customer service by far top tier 👌🏽
By Highclass S.
Response from Donna Bella Hair· Aug 11, 2026
Thank you so much! We love to see this wonderful feedback, and we love to have you as part of the Donna Bella Hair family!
No clear communication about updates on my package. Waiting 3 business days plus to finally get a replacement product is beyond frustrating.
By Patricia L.
Excellent customer service. Everytime.
By Cenamartin M.
Response from Donna Bella Hair· Jul 22, 2026
Hello Gorgeous, Thank you so much for your review! We love hearing that you are happy with our quality and service. We appreciate you so much!
The associate answered all my questions in detail and provided a solution.
By Cmerkgo
Response from Donna Bella Hair· Jul 22, 2026
Hello Beautiful! Thank you very much for your kind words. We were pleased to help you and are confident that you will continue to love your hair!
Gracious, professional and resolved issue and answered all my questions.
By Sabrina
Response from Donna Bella Hair· Jul 17, 2026
Thank you so much! We love to see this wonderful feedback, and we love to have you as part of the Donna Bella Hair family!
I am a returning customer of Donna Bella because, after trying several high-end hair extension suppliers, I found that none match their exceptional quality. Recently, my order was lost by FedEx, which initially caused me a lot of stress. However, Donna Bella’s customer service handled the situation with calm professionalism, resolving the issue within 24 hours. Their dedication and support have made me a loyal customer for life, and I cannot praise them enough.
By Miss P.
Response from Donna Bella Hair· Jul 17, 2026
Thank you so much for your kind words and for taking the time to share your experience! We're truly honored to have earned your trust after you've tried so many extension brands. While we're sorry your package was lost in transit, we're so glad our Customer Service team was able to step in quickly and get everything resolved for you. Providing exceptional products and standing behind our customers when unexpected situations arise is incredibly important to us. Your loyalty and support mean the world to us, and we're grateful to have you as part of the Donna Bella Hair family. We look forward to continuing to provide you with the quality and service you've come to expect for many years to come. Thank you again for your wonderful review!
Costumer service Help was prompt and very kind
By Ladia
Response from Donna Bella Hair· Jun 30, 2026
Thank you so much! We love to see this wonderful feedback, and we love to have you as part of the Donna Bella Hair family!