Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
4,022 reviews
Done.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 2,060 reviews with 5 stars · Clear filters
Extremely thankful this service exists.
By Ariel F.
Response from Done.· Jan 23, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Always helpful and very quick response times.
By customer
Response from Done.· Jan 23, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
It’s so much more convenient than having to go to a drs office, and everyone has been super hopeful if I’ve had questions
By Jessica
Response from Done.· Jan 20, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Care provider took time to hear my concerns, and worked with me to find the appropriate path forward- easy communication and logistics
By JCS
Response from Done.· Jan 19, 2024
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
The Done clinic and staff are friendly, knowledgeable, and supportive. It is easy to keep track of appointments and other reminders. All messages and requests are managed quickly and efficiently.
By Pat J.
Response from Done.· Jan 18, 2024
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
So far so good! I love my provider, and customer support is great for when things don't go as planned
By Aiden H.
Response from Done.· Jan 17, 2024
Thank you for taking the time to share your thoughts! Our mission is to empower everyone to reach their full potential - please feel free to reach out to us if you have any feedback on how we can improve our services as we carry out our mission!
Many people in these reviews are clearly not taking the time to understand the structure of the done system and are not knowledgeable about virtual care in general. Done Care Team can handle almost any issue you might have, from prescription issues to insurance inquiries and everything in between. They worked closely with my pharmacy to uncover a shortage in my area and let me know my prescription was on back order. They spoke with my pharmacist who was unable to give them an eta on a re stocking of the medicine. They confirmed with a nearby pharmacy of my choice that they indeed had my medication and there would be no issues providing it. My provider Carlton went above and beyond and even took extra time to truly inform me of the stigma surrounding mental health treatment that prevented me from seeking out proper help in the past. Done really does care and it was the best decision I’ve ever made that has improved my quality of life greatly.
By Alec P.
Response from Done.· Jan 14, 2024
We are honored to be able to empower our patients to reach their full potential by making ADHD care easy and manageable. We are here for our patients every step of the way, from connecting them to top-notch providers to assisting with pharmacy issues (and more!) so please don't hesitate to reach out to us for any ways we can improve or help!
I've been using Done for about 2 years now. After years of dealing with untreated, chronic ADHD, Done has really been a lifesaver. I know there are some unfavorable reviews of the service but I have had an overwhelmingly positive experience. My provider Jessica has been so helpful, responsive, and empathetic. She is highly knowledgeable about ADHD and offers great support.
By Shannon
Response from Done.· Jan 6, 2024
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
