Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
315 reviews
DomiDocs, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DomiDocs, Inc. is the developer of a Homeowner Enablement Platform® designed for managing the 143 million US residential properties. The company offers three flagship products including HomeLock™, propRtax™, and TrueValueIndex®. The platform also includes a homeowner management suite containing accounting and finance, document storage, vendor management, and calendaring that enables users to dramatically reduce expenses, mitigate costly risks, and increase the value of the property.
DomiDocs, Inc. (domidocs.com) has 315 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
315 approved reviews, newest moderated first
Great service, I listed my property for sale and received an alert right away. The customer service reps are always attentive and helpful with questions. Tiego helped me this time around and he was great— extremely professional and provided me with top notch service.
By Richard P.
Today I spoke with Customer Experience Representative Thiago. Initially I called about an alert which he resolved for me in short order! Then I asked him about how long until our protection plans have until they must be renewed and, again, he gave me the precise information I needed right away! He also updated/confirmed our contact information which was just as important. The last issue was that I was having some difficulty checking alerts once I log on into our DomiDocs Homelock accounts. Thiago “walked me through” the steps and I was able to understand the next time I need to check. I can unequivocally say that Thiago provided me with superior customer service. He is very knowledgeable, patient, articulate, and CUSTOMER-FOCUSED! His professionalism, demeanor, and work ethic are a highly favorable reflection of your company. I recommend that his manager formally recognize Thiago’s job performance and seriously consider him for a fast-track promotion!
By Andrew R.
Thiago was knowledgeable and helpful. He answered all my questions. A kind and caring individual who immediately assisted with a phone call. Thank you!
By Ann C.
Had trouble logging in as I could not re-set my password. Also, I am visually impaired and have an issue with the 'clutter' on your website. Shari was very helpful and patience with me as I moved around the sitel
By Robert P.
Shari helped me and reviewed the services I am receiving from your company. She also reminded me of the discount I will received by buying your services for 3 years.
By Elizabeth M.
Shari, my customer service contact, answered all my questions and was patient in listening to my reasons for wanting fraud protection for my house. She called me back the following day after I got the Homelock coverage. She kept her promise to call back the next day which shows integrity and following through on a promise.
By Don S.
customer service agent was very prompt, complete, and gracious. in today's world i really appreciated it.
By paul F.
Great service. Spoke with a person directly who answered my questions.
By Vicki L.
