Communication was poor and very slow
Communication was poor and very slow. I did not feel like they walked through the plan with me or taught me how to use the templates.
By Anonymous
Response from Domain Money· Jul 17, 2025
Thank you for your honest feedback—we’re sorry your experience didn’t meet expectations. Clear communication and thorough support are non-negotiables for us, and it’s clear we missed the mark. We’ve shared your comments with our team, and our Head of Financial Planning will be reaching out personally to learn more. Your insights are helping us improve, and we appreciate the opportunity to do better.