My zipper is already broken not working…
My zipper is already broken not working ???
By Rose M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
130 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover the designer bags - tote, handbags, crossbody, beach bag, wallets & accessories with exclusive designs. Shake it up this season with totem, florals, animal prints and more. Perfectly on-trend and practical, DOLOREY bags will match any look and...
Dolorey (dolorey.com) has 130 customer reviews on The Fair Hearing, with an average rating of 2.5 out of 5.
Showing 68 reviews with 1 star · Clear filters
My zipper is already broken not working ???
By Rose M.
Yes, it does seem to be high-quality, however two of the measurements were off by a full inch, & when it comes to handbags, this can make a significant difference. I thought I was getting a large bag but it barely qualifies as medium size. Also, the main reason I bought it, was the multi colored totem design, yet when I received it, it simply blended in with the color of the bag itself. I was told that in order to return it, the shipping would cost $60!! They did refund me $20, but now I'm stuck with a bag I have no intention of carrying. I will not purchase from this company again, nor will I recommend them to anyone else.
By LORI LE F.
Response from Dolorey· Jul 11, 2019
Hello, thanks for your feedback. There may be some small errors in our bag measurement. The color of the totem design may have a little different due to the light on the bag. Dolorey always aims at offering high-quality handbags and warm services for customers. We'll try our best to improve our bags and services. Hope you might understand.
Do not like the purse I bought you say it is leather doesn't look like leather to me
By Helen A.
Unhappy with return process
By Christina R.