Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
Dolly’s FloristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
521 approved reviews, newest moderated first
amazing customer care and my decoration were the best, just thanks a lot
By Casey B.
Response from Dolly’s Florist· Feb 17, 2023
Thank you Casey for sharing your Dolly's experience with us. We appreciate your kind remarks and how you value our customer service and providing the best quality florals. Thanks for your 5* review.
It was a great experience and service. Love customer services. Thanks
By customer
Dolly’s has great customer service! I’ve been a happy client for many years and even when I don’t get to see the arrangements I always get delightful comments about Dolly’s from the recipients. 💐🌹🌼🌺🌷
By KIM H.
Flowers were beautiful and the costumer service was great!
By Regina Harris C.
Response from Dolly’s Florist· Feb 10, 2023
Thank you Regina for your 5* star review. We appreciate you letting us know about your Dolly's experience. We strive to provide great customer service and top quality flowers for all occasions.
The ease & knowledge and caring that my order will be taken care of with LOVE
By gloria r G.
Response from Dolly’s Florist· Feb 9, 2023
Thank you Gloria for your review. We appreciate you sharing your Dolly's experience with us and your kind remarks. We take pride in handling each arrangement with love and care when we make our deliveries.
I've been using Dolly's for a quite while. Customer service is very prompt and professional.
By RUTH E.
Wait time on hold was a little bit; but the overall experience was good. In the end, I was assured that the delivery would be made on the day requested and it was successfully delivered. Recipient was very pleased!!!
By customer
Response from Dolly’s Florist· Feb 7, 2023
Thank you [email protected], We appreicate you sharing your Dolly's experience. We apologize for the wait hold time, we are in the process of training new employees. We are glad your overall experience was a good one.
I’ve been a customer of Dolly’s Florist for a number of years and have always had a pleasant experience, genuine assistance and excellent advice, even when I’ve placed last minute orders they would make it happen … thank you for being mine and my family’s go-to florist shop for all events…🙌🏼🙏🏼♥️
By Barbara S.
