Always Professional And Knowledgeable…
Always Professional And Knowledgeable And Very Helpful
By Cedric
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
521 approved reviews, newest moderated first
Always Professional And Knowledgeable And Very Helpful
By Cedric
I have been a customer of Dolly’s Florist for many years now. The customer service is outstanding. I have been pleased with every arrangement ordered from the company, and who ever was the recipient of the agreement, always let me know how beautiful the were.
By customer
The flowers were beautiful. I love them. 😊💐💐
By Pamela
Always helpful, pleasant and gets the job done. They are so reliable & communicates well with their customers. I appreciate their svc.
By customer
I've been ordering flowers from Dolly's for the past few years now and never have I had any issues. Beautiful flowers you can buy in store on display and they customize any flower arrangement to your liking. Amazing florist company, the best in town!
By Marcelus F.
Response from Dolly’s Florist· Nov 6, 2023
thank you so much for your wonderful review. We are glad to have you as our continued customer. Have a great day
I was the recipient of flowers from my husband. I must say that he has used Dolly's Florist for years now and without fail I am always in complete amazement by the quality and style of the floral arrangements. There is no company that provides the quality and service as Dolly's Florist.
By customer
Great customer service over the phone even all the from Sanford FL!
By customer
Wonderful, professional, personalized service. All are very attentive to my request. They not only hear, but listen with their hearts to my requests and the arrangements always come out with that heart felt touch (I request pictures) and they comply. Even out of town florist(s) respond with the same excellence of service. They even help with the wording on the card. I've been with Dolly's for several years, and I am grateful for their Kind service. Also their friendly reminders help a lot.
By Martina