Customer Service
Customer Service
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
521 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Step back in time and experience Miami's floral heritage with Dolly's Florist. Established in 1948, this family-run gem nestled in the heart of the city boasts over seven decades of expertise. Renowned for their meticulous craftsmanship and globally sourced blooms, their skilled artisans curate unique designs for every occasion. Whether it's a birthday surprise across town or a heartfelt sympathy arrangement sent worldwide, Dolly's Florist treats every customer like family, ensuring a personalized touch for generations to come.
Dolly’s Florist (dollysflorist.com) has 521 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
521 approved reviews, newest moderated first
Customer Service
By customer
The arrangement was lovely and the recipient was delighted to receive this floral piece. The delivery was meticulously executed and the overall experience was utterly superb.
By customer
Response from Dolly’s Florist· Mar 3, 2025
We're so happy you and the recipient enjoyed it. Thank you so much!!
Excellent choices and great prices. Professional staff and sincere about every order that is placed.
By Crystal P.
Response from Dolly’s Florist· Mar 3, 2025
Thank you so much Crystal!
Always amazing to work with and they are so quick and friendly with their responds.
By Sebastian H.
Response from Dolly’s Florist· Mar 3, 2025
Thank you so much Sebastian!
I have been using Dolly’s florist for years. They did an amazing job for my daughter’s wedding and I’ve been using them ever since! Beautiful arrangements, professional service, really great company!
By Ivette
Response from Dolly’s Florist· Mar 3, 2025
We're so happy to have your continued business Ivette, thank you so much!
At the last minute they came through for me and did a beautiful arrangement, they went above and beyond what I ever imagine . Again thank you
By Cindy S.
Response from Dolly’s Florist· Mar 3, 2025
Thank you too Cindy, we're so glad everything worked out!
Awesome belivery
By customer
Response from Dolly’s Florist· Mar 3, 2025
Thank you so much!
Always Beautiful arrangements!! Thank you for always making my family and friends smile!
By Jeannette
Response from Dolly’s Florist· Mar 3, 2025
Thank you so much Jeannette!