Dollar Flight ClubReviews of dollarflightclub.com

Cancelled. Didn't renew the "Free" trial. One year later, I'm charged. But luckily Amex flagged the charge as fraud. I had to waste my time replacing my credit card, changing autopay info on several legitimate accounts (as opposed to the fraudulent DFC). But the fraudulent scammers at DFC continue to try to charge my now cancelled card...every few days, sometimes every day, for weeks! I continually get a fraud alerts from Amex regarding additional attempted charges from DFC. Keep it up DFC - formal complaint already filed with Consumer Protection Bureau under Fair Credit Billing Act. I know you claim to follow all laws - which is somehow your minimum standard of service - but I wouldn't be so sure - perhaps you should consult your Legal Department, not Social Media/PR. I'm looking at a potential lawsuit for your harassing attempted charges, and for wasting my and Amex's time...and seeing all the billing-related comments on this site, perhaps I can gin up a class action.

Subscription renewal scam.

did not know i was signed up got a charge without any warning (option to cancel before charged) considered legitimate- bank refused to credit me. very fustrating to get a 99$ hit on the budget when it was unexpected!

Here's my experience: Sign up for a dollar then find it TOTALLY useless. Then they don't abide by Australian Consumer law to send out notices of auto renewal - they claim they do, and show you screenshots that prove nothing with no identifiers on the image. If an auto renewal notice never ACTUALLY gets to your inbox, does that mean its sent? Then they charge you $141 for a service that dose NOTHING and claim they are a small business and refuse to refund your money despite the fact that you're never going to find their service useful.

Pretty much what everyone in here says. You forget you even have an account or signed up for one and then they charge you without notifying you like they're supposed to. Will initiate a chargeback once it's no longer pending. They offered an extra year of premium for free (I've never even used their services before) or a 100% off voucher for Dollar Flight Club products (whatever that means). They don't even offer premium or business class seats if I wanted take them up on that offer.

Not a scam, but definitely "scammy". Free "upgrade" a year ago - I'm not even sure what the upgrade was, and I could never access the supposed upgraded benefits. I tried multiple times to downgrade or just cancel, but they sneakily made it hard to do. Then today, a year later, I received a fraud alert from my credit card that Dollar Flight Club (DFC) charged two small amounts to my card and tried to charge a larger amount...but my credit card denied the larger charge and contacted me. All good charge-wise on my end now, except due to DFC fraudulently charging me, I had to have my credit card reissued and now have to change number for all my autopay accounts. Fraud Prevention Department took care of the monetary issue, but DFC's little scammy move wasted my time! Never give these grifters your credit card number!

**Edited Reply: This company was contacted prior to the charge and no response was received for weeks. In fact they had not corrected the log in issue until they stole my money from my account. Instead of refunding me the money they took that same day, they doubled down and said they will not be refunding me. Even though they replied to me the same day as the charge. I had a very frustrating experience trying to cancel my Dollar Flight Club membership. For weeks, I was unable to log in because Dollar Flight Club no longer allowed me to use a password. Instead, I had to request a verification code—but no codes were being sent to my email or phone number. I checked my spam and junk folders and repeatedly attempted to log in with no success. When I was charged $109.44 for an annual renewal, I immediately contacted support to explain that I had been trying to access and cancel my account. I spent the entire day emailing back and forth with support about the issue. At first, I was repeatedly told to check my spam folder or use another email, even though I explained multiple times that the codes simply were not arriving. Then support told me that my email had somehow been unsubscribed and that they had “resubscribed” my account so I could receive the login code. Interestingly, I finally received a code around 4 PM—after spending all day emailing them about not receiving one. It honestly feels like something was changed on their end to make the login work, especially since I had been unable to receive codes for weeks before this. What makes this even more concerning is that I created another Dollar Flight Club account today using a completely different email address, and I still have not received any verification codes for that account either. So this does not seem to be an isolated problem with just one email address. I should not have had to spend an entire day fighting to access an account I was already being charged for. If customers are required to receive a verification code to log in, that system needs to work reliably especially when logging in is necessary to manage or cancel a subscription!! My biggest issue is the combination of being unable to log in for weeks, being charged for an annual renewal while I couldn't access my account to cancel, and then suddenly receiving a code only after a full day of emailing support. I also still cannot receive login codes for the new account I created today. Based on my experience, I would strongly recommend taking screenshots and keeping records of all login attempts and communications if you are trying to cancel. They still won't issue my refund. Don't trust this scam of a company!!! They are stealing money.

Worst service ever! Like so many others have i been scammed out of my money from this "company" and like so many others i have been denied a refund and they say "oh, we can't offer you a refund because we run a membership based service which is totally BS! Stay away from this scam company they will steal your money and they will keep your creditcard information so they can keep pulling money out of your creditcard over and over again and your only option is to replace your creditcard and file a police report against them for stealing your money without your permission and have your bank to reimburse you for the money they hove stolen from you! And they don't send you any notifications about that they are going to charge you (and don't claim otherwise, Dollar Flight Club, you know you're not sending out emails and there is plenty of bad reviews that supports this!!) it's a smart way for them to get a lot of people to pay for nothing since they never have send out even one deal where you can actually save money!! And you can't remove your creditcard information from their site, so one you have entered your information then it's free for them to charge your card whenever they want! One big scam, stay away and get your creditcard replaced by your bank if you have entered any of your information on their site because they will abuse it!! Reply to DFC: That's a direct lie that you're telling! You have NEVER send out any notifications about the renewing (as so many others also have wrote in their reviews of your scam site!) and according to my bank then there is NO automatic authorization of you pulling money out of my creditcard just because i have signed up for something that was supposed to be free, that is stealing peoples money when you pull money from their account without authorization and that's a crime! And your support ain't responding to emails, so don't claim that you will be happy to take another look, the only thing you should do, is refund the money that you stole from me or i will contact my bank and have them take action towards you and your scam company!