Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,316 reviews
DogWatch Hidden FencesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At DogWatch, we understand that your pet is an important part of your family. We’ve been making Hidden Dog Fence Systems and Pet Training Products since 1990. It’s what we do – It’s ALL we do! Our underground hidden fences are less expensive, safer and more reliable than a traditional dog fence – and have safety and convenience features not found in other “invisible” dog fences. Our products provide freedom, safety and peace of mind – and make pet ownership easier and more enjoyable.
DogWatch Hidden Fences (dogwatch.com) has 3,316 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,316 approved reviews, newest moderated first
Jay was great to work with. He was very personable and always on time. If he could not be here, he always called with a heads up
By Robert
Response from DogWatch Hidden Fences· Sep 18, 2024
Thanks so much, Robert! We'll pass on your feedback to Jay. Please give Bear and Ginger a hug from all of us at DogWatch!
It has been very helpful; there's a lot of high traffic on the road we live on. It's keeping my puppy safe.
By Nadine
Response from DogWatch Hidden Fences· Sep 17, 2024
Keeping puppies safe - that's our goal! Thanks so much for your review, Nadine.
I can’t say enough good things about this company. Mike was great to work with. Communication was wonderful and he worked with us through some issues we had with utility projects digging up our yard. I highly recommend using DogWatch. It’s made a tremendous difference for our crazy, escape artist dog!
By Sara
Response from DogWatch Hidden Fences· Sep 4, 2024
Thanks so much, Sara! We'll pass on your feedback to Mike at DogWatch of Buffalo and Niagara. Give our best to your pup!
From the beginning I knew they had the best interest of my baby. They came within a week. Happy to answer my questions. I don’t have to worry about Lilly getting out. Great experience.
By Christine
Response from DogWatch Hidden Fences· Aug 28, 2024
Like our motto says, "it's all about your dog"! Thanks so much for your review, Christine, and for choosing DogWatch Hidden Fences to keep Lilly safe and happy at home. We'll pass on your kind words to Maryann at DogWatch of the Endless Mountains.
As he always does, Dan came out and helped with what we needed - this time flagging the fence and training for a new dog. He’s great with dogs and people! I recommend Dog Watch of SE PA for hidden fencing both in and out.
By Meg Prichard @Create C.
For years the service provider has always been to busy to make repairs, so I learned to do it myself. Now I can't even reach them by phone or messaging. They don't respond. Even the voicemail is full; probably with hundreds of other customers they aren't assisting.
By Jerry S.
Response from DogWatch Hidden Fences· Aug 17, 2024
Jerry, thank you for your comments. We apologize for the lack of responsiveness to your service needs, and certainly understand your frustration. This Dealership is currently in transition. In this interim period, our Corporate Customer Service team would be happy to assist you. You can reach them at (800) 793-3436 x614, M-F, 9:00am-5:00pm or via email at [email protected]. Again, our sincere apologies.
Very happy with the product, and very happy with the customer service.
By Jim A. H.
Response from DogWatch Hidden Fences· Aug 12, 2024
Thanks so much, Jim!
They were very prompt and friendly. Very apt at finding the problem. Great job.
By Rene
Response from DogWatch Hidden Fences· Aug 9, 2024
That's what we love to here - thanks for your review, Rene! We'll pass on your comments to the team at DogWatch of Southern Kentucky.
