Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,002 approved reviews, newest moderated first
This was my first time using DogVacay and I would definitely recommend it to others. Very easy to use, plenty of profiles to review and chose the best host for our pups. The app is very user friendly as well. Overall great experience
By Kara S.
I would like to see more background check verified dog sitters so that I can have a more expanded list of options. I love everything else about the site.
By Jeanette W.
I have only had one experience where I haven't been super thrilled and that was my fault for not meeting her first. And my only complaint is how unkempt the sitter's house was. College student who just could not have cared less. I have loved every person who has cared for my pet and used several of them again since I compete in martial arts in the same cities over and over. I was very pleased with the way Dog Vacay handlerld a situation in which a cat came into a sitter's yard and got into a scuffle with my dog. They were very concerned and proactive and ready to care for him. Thankfully he didn't need it. I also needed a refund once and it was taken care of right away. I would be lost without Dog Vacay to help watch my precious Tae Kwon Dontae during those few hours when I cannot whilst traveling with him. Most appreciative of their services! Thank you!
By Rosanna I.
DogVacay was the answer to our prayers. We were also very lucky that our dog sitter was both professional and loved dogs. We will use this service again should the need arise.
By Ken J.
Excellent and professional care provided. Allowed me to be worry-free while away. Will use them again in future.
By Gerburg G.
I booked with Silva in Summerville, SC and she was AMAZING!!!! She definitely loves dogs and treated my dog like it was her own!! She even went out of the way and took professional pics of my Owen!!! 1000% recommend!!!!
By Cynthia G.
I have used DogVacay to find sitter's for my pup both in town and on vacation. I have never been disappointed in the service. Their customer service is very responsive to emails and any communication you send. You get to choose your sitter! It's a win-win situation!
By Debbie H.
We had the best experience choosing Dawn-Marie of "A Little beach pet vacay" for boarding our dog through DogVacay. Our doggie had lots of exercise and attention and even made a new best doggie friend. When we picked her up it seemed like she really wanted to stay. I highly recommend their pet sitting service if you're in need in the San Luis Obispo, Morro Bay or Los Osos, CA area.
By Zero F.
