HAPPY
easy and convenient to use - very happy with servicd
By diane
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,002 approved reviews, newest moderated first
easy and convenient to use - very happy with servicd
By diane
This is a very helpful service!
By Sandra
Roxanne and Lexie treat our dog like one of the family. He's nervous in new situations and they're patient and accepting of that. This is a much better option than a kennel for him and I recommend them highly.
By Camille
Great experience for our dog. well-cared for.
By jajobean
Only used once. I would say experience is based off of the dog care giver. In our case, she was excellent. So appreciate the service available to find dog care.
By CvD
Overall, I am please with the services offered from Dog Vacay. The only thing that requires additional work is to build a small number of sitter/walkers (emails, meet and greets, etc.). Since the schedule of the sitters/walkers can fluctuate, I've needed 3-4 back ups to cover certain dates.
By Westside D.
Good experience for our dog and our family.
By Scott
DogVacay has been very helpful in giving me peace of mind about going on trips without my dogs. I have been able to leave without worrying about them receiving the best care possible.
By Steven