This process was very simple.
This is a great service that we will be using again.
By Chip
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
3,002 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
3,002 approved reviews, newest moderated first
This is a great service that we will be using again.
By Chip
I think I already reviewed my experience with Dave, my chosen VaCay host. Everything was excellent.
By Kathleen D.
I'm using Heather again very soon.
By Diane
Very happy with the experience. My dog was well taken care of and very happy when I picked him up. Would use and recommend this service
By John H.
Very simple app to use. Communication was clear and concise. Both host families were awesome and our dogs had lots of fun with them! Soooooo much better than dropping them off at a traditional kennel!!!!!
By Kelly
Dog Vacay has been just perfect for me and my puppy Ollie. I know he has somewhere fun and safe to play while I'm at work.
By Kathy
I was surprised to discover the additional cost and that you have to pay that after every 5 days. Other than that, this was a great service.
By Nancy
I was in a bind with our apartment complex. They barely gave us a day's notice to have our dogs removed from the apartment for the whole day [for pest control[]. So I remembered this app and found a dog sitter about half a mile away. She was excellent [Heather R from Koreatown]!! She sent me picture updates via text and she even met us outside for curb side service. She was so caring and loving to our dogs too. Thanks DogVacay for an easy to use app!
By Hazel