Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
DogtraSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 950 reviews with 5 stars · Clear filters
GPS Fence wasnt working correctly, Shaun handled this so effeicently. Said no problem and it would ship tomorrow...WOW Suprised to the quick response. Thank YOU UPDATE...Shaun responds very quick when emailing. thanks again!
By Rita Kenser S.
Response from Dogtra· Jul 8, 2026
Glad he is doing his job so well! Thank you for letting us know.
I lost our dogs transmitter and I was sure which system we had, thank goodness Shaun was able to determine our system and help we our a new transmitter. Yay!
By Kristen
Response from Dogtra· Jul 8, 2026
Yay! Thank you Kristen.
Great products. Shaun responded quickly and succinctly and answered my question while giving me options.
By Amanda
Response from Dogtra· Jul 8, 2026
Wonderful to hear, thank you!
Shaun was super helpful at answering all my questions and i feel made a great recommendation. Eagerly awaiting my gps fence order to help my dog perform his job of guarding our farm safely and effectively. Thanks Shaun!!
By Leah
Response from Dogtra· Jul 8, 2026
Very happy to to hear this Leah, thank you!
Good explanation of the problem and other options to try.
By Jerri M.
Response from Dogtra· Jul 7, 2026
Thank you, glad to help!
7/6/2026 Collar purchased 1 year ago. We have a 5 year old Doberman-labradoodle mix Boo girl, she was a rescue from Alabama, an accidental breeding. And we have Nelson, he is a rescue from the big Lab group LRCP in Virginia. Both dogs have been to training classes and they pretty good. Our dogs have personality, love to hike, swim, are great with other dogs, and kids. After buying several other collars that really did not work well, we researched other options and decided on the Dogtra 280x after talking with the staff. I wanted a 2 collar set up, and the 280x controller HAS AN ACTUAL TOGGLE LEVER!! The layout is simple and easy to use. I mainly use the "vibration" and at times the sound. The collar has surpassed my expectation. Both dogs can and do hike off lead, as we hike 3-4 x a week, 4 to 6 miles each hike, and I would rate the pup's obedience a 7 out of 10, they are pretty good. When the collars are on the dogs, both dogs are a 10 out of 10. The collars work that good. I would tell others, save buying 3 or 4 cheap collars (as I did), and spend 1 time to get the top product, dogtra 280x. Terry - Sarver, Pa.
By Terry O.
Response from Dogtra· Jul 7, 2026
Thanks for such a great review Terry! So glad you are liking the 280X. Please let us know if you ever need anything.
Customer service was exceptional. Dogtra is the best.
By Matt
Response from Dogtra· Jul 7, 2026
Thanks Matt!!!
Called in for support - Shaun was very knowledgeable and answered all of my questions. Great service, great products - Thanks
By William R. L.
Response from Dogtra· Jul 7, 2026
Great to hear, thank you William!
