The parts I paid for were there
The parts I paid for were there. I tried to buy a pair of screws and was told that they were free just pay shipping. Asked for screws when I placed my order but no screws. Oh well
By Mark S.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
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For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 95 reviews with 4 stars · Clear filters
The parts I paid for were there. I tried to buy a pair of screws and was told that they were free just pay shipping. Asked for screws when I placed my order but no screws. Oh well
By Mark S.
The product is a worthwhile investment. However, shipping is a little slow if ordered direct.
By Patrick
Our training collar has been great. Lasted about 12 years. Over that 12 years we have about 4 sets of batteries and now our second charger cord. I guess for using it every day for 12 years, that's not bad. But considering how much we paid I think replacements, at least our first set, might be included? Otherwise great product and would recommend.
By Dan M.
Product is 5 stars. We have the 200C. Works great even after 2 years. Battery died. Replacement is $19.99 each. Customer service is not as great. Called to ask for waterproof rubber plug for the charging port. CS said it would ship one out to me. Never got it.
By 38lb Golden W.
My only issue is that I placed my order 2/8/19 was called once to confirm the order on 2/11/19. I sent an email because I had not ordered my product on 2/14/19. Now I have to wait another 5-8 days before I even get my product
By Daryl K.
Quick but costly postage.
By jack N.
Staff always so friendly and helpful
By Catherine T.
Great product, but missing one feature. This is my 3rd dogtra collar, and I have loved every one I have had. The only problem I have with the pathfinder, is that I am unable to send a correction to the dog without pulling out my phone. It would be nice if they did a software update on the app allowing you to use the volume rocker on your phone to send either a nick, or the tone to the dog. (I dont want to take my phone out and glove off to make a correction when it is -25° out during the SD hunting season)
By Dan D.