I placed my online order on October 21
I placed my online order on October 21. I get an order confirmation on October 21 and 23rd. I get a receipt on October 24th. Nothing regarding shipment still and its October 25th.
By robert L.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,207 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For the past 30 years, Dogtra dedicated to the development of the highest quality e-collar training devices, which carry a proven track record that professional dog trainers and pet owners trust and love. Expertly designed for wide range of training conditions and dog types, Dogtra provides dog trainers and owners the most effective tools needed to improve a dog’s behavior and unleash its potential. For more information, visit www.dogtra.com.
Dogtra (dogtra.com) has 1,207 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 25 reviews with 2 stars · Clear filters
I placed my online order on October 21. I get an order confirmation on October 21 and 23rd. I get a receipt on October 24th. Nothing regarding shipment still and its October 25th.
By robert L.
Ordered a new battery and promptly received a cheap generic battery pack that is too big to fit in the allotted space in the back of the casing. Impossible to close the case with one end of the battery jammed against the copper windings of the transformer which would surely destroy the transformer or the battery breaking the collar. Disappointed with cheap poor quality and inadequate parts not worthy of a quality product.
By Keith
$12+ dollars to ship a charger? That's nuts.
By Medema
Paypal should be offered as a means of payment.
By Buck
I like their products but I just ordered a replacement part based on the descriptions on the website and I got the wrong part. I emailed them and I got one response with a question but haven't heard back from them since
By Jacob B P.
your home page said spend $100.00 and free shipping I spent $102.27 and had to pay
By Richard D.
After hearing many good things about dogtra brand, i purchased the YS200 bark collar. I have a Great Pyrenees, and while barking is part of his breed, hes a bit too excessive. With the long fur i shaved a small spot ans used the long contact points. It does NOT detect his barking at all. I have shaved more areas, tried different contact points without success. It did, however, give a correction when he was scratching himself. At that moment i took it off and left it off. Im highly disappointed in the product and have an expensive peice of equipment that is not usable. I do not recommend.
By customer
I send a collar to be fixed. Still waiting to hear from them. Also, I never got my collar back, fix or othewise
By Manuel