Problems with faulty item
Received a refund for faulty item. Customer service was a bit hit and miss
By Tilley
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
36 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dogplaybox is listed under Pet Stores.
Dogplaybox (dogplaybox.com) has 36 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 3 reviews with 2 stars · Clear filters
Received a refund for faulty item. Customer service was a bit hit and miss
By Tilley
BUYER BEWARE. My lil shorkie loves them. After 1st use handle broke off. Now won't hold a charge. No response from company.
By Lisa Osborne C.
I’m still waiting on my order after 9/4/25 I don’t hope this is not a scam
By Anita D.