Dog PawtyReviews of dogpawty.com

I thought I was ordering from a reputable company, but in this case the item I ordered was never received. The tracking information provided indicated the item was returned to sender (apparently from China), yet I was never informed of this. I had to do some tracking research on my own to learn of this problem. I finally requested cancellation of my order along with a full refund. I'm not holding my breath.

Ich habe weder das Produkt erhalten noch mein Geld zurück bekommen. Auch auf meine Mails bekomme ich keine Antwort. Fazit : Nie wieder Mir ist schon klar das eine Lieferung eine Weile dauern kann aber eine Antwort wäre angebracht

Thank you! My puppy was delivered home on time by a nanny. They called me a week ahead of time to inform me about Rose’s vet check and that she had crossed molars which according to my vet not much of an issue. I think they were trying to be thorough. I had a little bit of fear but fortunately that wasn’t the case. I felt that Graceland Cavapoo answered any of my questions or concerns promptly, were professional and I feel that they really care about their puppies. We’re happy with our baby.

I ordered 3 products and only received one. The item i received was good but after reaching out to the company 5+ times over a week I've received no response on the other items I PAID for and didn't get. So disappointed what a waste of money. Total SCAM

Bad service, do not respond to emails, no postage or tracking after 12 days

I ordered a "free" dog seatbelt with $9 shipping in January 2020. Yes, I know. I'm dumb and I fell for the scam. In April, I disputed the charges on PayPal and got a response saying the package was delayed because of high response but it was on the way. So I canceled the dispute. Mistake #2. Fool me twice. So now it's September. I have emailed them once a week since August 2020. I got one response asking if I wanted the item or a refund. I said refund. They said someone would contact me in 24-48 hours. That was 2 weeks ago. I'm still out my $9, and received nothing but headache from this terrible company.

Hate to even leave the 1 star, but have to to leave a review. This company is terrible, esp their customer service! I ordered a pair of earrings thru a special they had. Never received them. Emailed. Got the responses it would take 40 to 50 days for promo item, then after the 50 days, please wait another 10 days, then give them another week, then a couple more. Finally, when they could put me off no longer, they asked me to verify my address. They then declared I had left the house # off of my address on my order, so, too bad, sucks for u, but all ur fault, basically. And oh, here's a 20% coupon for your next order. That at least, made me laugh. AS IF I will ever order from them again! Anyway, I responded that even if I did leave off house #, wouldn't matter ( but I didn't leave off because I use autofill on all online orders) as we are only house on that street anyway. I'd get it regardless of # on it or not . Surprisingly, they would not respond to that email. Hmmm?! And will not respond at all now. Come to find out on other reviews I've since read they tend to do this to people. BUYER BEWARE! I can't state they are a fraud, a scam, but I sure feel scammed!!!

Tat! Don't bother! I took up offer of "free" dog harness with $9 postage. It was way too small for the size they said. It was flimsy and cheap looking. Waste of money