Scammed
Scammed. Ordered Dog beds never received. Do not order from here. emailed and no response.
By JustAnswer C.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
73 reviews
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Dog Lab is listed under Pet Stores.
Dog Lab (dog-lab.com) has 73 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
73 approved reviews, newest moderated first
Scammed. Ordered Dog beds never received. Do not order from here. emailed and no response.
By JustAnswer C.
THIS PLACE HAS BEEN REPORTED TO THE BETTER BUSINESS BUREAU. ROTTEN CREEPS TAKING OUR MONEY AND NEVER GET THE PRODUCT. THEY ARE UNDER INVESTIGATION AND GETTING SHUT DOWN.
By Joanne F.
I order 2 dog beds on April 30, 2020. I got an order number and email but was not able to track the number. I had 2 changes on my credit cards. Still, no response from the company.
By Take A B.
Ordered a dog bed in early April.,never recd,sent email.,no reply back .looked at my credit card statement and there was another charge on there that I didn't make .it comes up as some car rental place .so got those charges removed and reported it so I get new card ...
By Lynn Iglodi B.
This company is a scam and Facebook should be held accountable for posting their ads after all the bad reviews.
By Kary
They got me also ordered a pet bed I forgot about the order was just searching and I came upon this super upset
By Maggie
***NEVER***NEVER*** Order any thing from this web site. They are scammers. They will charge your card and then send you a email telling you that you still have items in your cart. If you respond to the email, it comes back as undeliverable.. They are from overseas.. Beware, Fn scammers invading our country. Makes me sick.........
By dan S.
Like others I thought I dug deep enough to think it was a legit site. I was wrong as well. I ordered the doggie beds, got the confirmation email etc. etc. Never received it, no response nothing. No replies to repeated emails. Filed a fraud notice with my bank. Lesson learned if its not a site you readily know (Amazon, E-Bay, Best Buy, reputable retailer) search them first. Just pathetic how people can be so dishonest and take pride in it. Do not confuse them with the folks at doglab.com (they don't have the hyphen) I am sure this has hurt their business unfairly.
By Shawn C.