I ordered 2 dog beds and never received…
I ordered 2 dog beds and never received them! Scam! NO one to contact!
By Tina Clanin W.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
73 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dog Lab is listed under Pet Stores.
Dog Lab (dog-lab.com) has 73 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
73 approved reviews, newest moderated first
I ordered 2 dog beds and never received them! Scam! NO one to contact!
By Tina Clanin W.
Total scam. Never received the dog bed Or a refund or any of my emails answered. This was from January 2020. Do not buy from this company
By Shelli M.
Scam! They contacted me on IG and offered me a bandana in exchange for some promotion and this was in august. Today i got an email saying they hace processed my order, almost 5 months later. I doubt i will ever recieve my bandana. I only paid shipping, but waste of money either way.
By Helene
Scam - I ordered a dog bed April 22, 2020 and NEVER received it! I sent numerous emails and NONE have been returned! NEVER DO BUSINESS WITH THIS COMPANY! VERY UNHAPPY!
By Cindy Brown F.
SCAM. SCAM. TOTAL SCAM. BEWARE! Purchased a dog bed in March. Never received item. Emails to customer service bounce back. Do not order from them.
By Jennifer S.
No match for my 24 lb dog
By Brennan M.
J'ai demandé l'annulation et le remboursement de ma commande le lendemain de l'achat. Je n'ai reçu aucune confirmation de commande, rien du tout. J'ai envoyé plusieurs messages au vendeur qui me répondait soit "in process" soit "ok". Ce sont des voleurs, des escrocs à fuir absolument ! Aucune possibilité d'annuler le paiement via PayPal.
By Audrey
Ordered dog bed in March 2020. Took my money. Never received dog bed. Sent several emails. No response. Beware.
By Nancy C.