Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
66 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our mission is to provide gaming enthusiasts, academia and businesses with affordable plug and play motion simulator platforms. We are selling just above cost, so end total costs even with shipping are 2 to 3 times cheaper than any competitors, making it available for everyone.
Dofreality (dofreality.com) has 66 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
66 approved reviews, newest moderated first
I can only base my review on how my experiences have been with DOF Reality this far. Their customer service is top notch. Very helpful in helping me decide what to order! Now I am in the waiting period for my H6 to arrive!
By Peter W.
For the amount of coin spent and after 2 years of use I think I'm qualified to say I have no regrets at all buying the H3. I've tweaked it here and there and everywhere, some ways no one ever will. Bone stock is what I'm basing this review on. Worth every cent.
By Robert W.
From the very first contact with Igor.Response was immediate.Had my P6 for 2 years now and all ive had to do was one recalibration.All i do is switch it on and it does what is supposed to.Yes i was dissapointed to start with the cogging in small turns.But DOF listened to the users and have fixed it.For the price you cant beat it
By Les B.
I've had the P3 for a few years and use it exclusively for racing. I use it nearly daily and so far it's performed very well for me. I absolutely love the immersion. When I ran into an issue with a weld splitting on the main beam, I immediately contacted support knowing that I was well out of warranty. But I was hoping they'd sell me the replacement part. The service tech was very helpful and due to the nature of the issue I was having, they offered to cover the cost of the part and I only had to pay shipping, even though I was out of warranty. It was shipped the next day. The replacement I received had extra support on the seam that I had an issue with which tells me that they're constantly working to improve their products and I'm confident that issue is permanently resolved.
By Jim P.
There customer service is top shelf. I had my first experience with the DOF h3 at MSFS expo, but I didn't buy it. I got home on Monday and decided to order on Friday. No show discount,shame on me. Two days after I ordered here comes another discount. I emailed customer service and within an hour I had a credit back on my credit card. Now that's customer service!!!
By Paul S.
I ordered a P3 and it worked great. As time went on DOF improved the product and offered upgrades as they made the new models better. I ordered updated gearboxs after a year or two and had no issue installing them. My P3 is going on 4 years now with no failures of any part. Speaking of every part, every part can be bought from various well known sellers. So this thing will last me forever. Not sure who those other reviewers were dealing with but Igor at DOF has always taken care of me in a timely fashion on every upgrade. The new models have really improved over time. DOF does not sit on there success but they listen to feedback and constantly improve the product. I am envious of the new machines with updated electronics and stronger frames. I use my P3 daily and it will put a smile on the face of anyone that sits in it.
By Rick S.
I have had nothing but difficulty with dof. The sorry tale is far too long to recite but, and trust me on this, do not believe the nonsense about their wonderful customer care. It is woefully bad.
By Jeremy W.
Got my rig as expected, on time. Took longer than expected to put it together. The instructions are not optimal. Support team has been very responsive and helpful and always solved my problems the few times I've been in contact with them.
By Niklas
