Awful software
Awful software, awful support, awful people. Don't use it.
By A R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
622 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Translate any document from start to finish.Online translator for Word, Excel, PDF, PowerPoint and InDesign documents.
DocTranslator (doctranslator.com) has 622 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
622 approved reviews, newest moderated first
Awful software, awful support, awful people. Don't use it.
By A R.
Avoid them!!! i translated 2 documents with one-time payments 2 weeks ago. translation not very good, i'm just tried and leave the service. today i been charged without my permission 15,3$ from the doctranslator.com and paddle transcation service from doctranslator.com ( Paddle.Net*Doctranstr). In same time a have email with message that my subscription is closed! when i go through the personal account - i dont see this transaction and for reason to hide my card - can only close account with terms that i dont want to return money. :D it's scheme. Do never used this scammers!
By Igor G.
Scam. Avoid! Charged me twice for subscription I didn't ask for. Now they not even replying to my emails.
By Kasia W.
Its a scam. Don't use this service!! Its the worst translation and after that you get charged a monthly fee for a subscription plan you never signed up for!!
By catarina T.
I used DocTranslator recently and was dissatisfied with the experience. There was an undisclosed additional cost, which I found misleading. Transparency in pricing is essential. I hope for improvement in the future. Sincerely
By DOOR A.
It's a scam; they charge you an extortionate amount for a subscription, which is never mentioned when buying the translation. A total fraud
By Vincent
This was the first time I used DocTranslator for getting my book translated and edited. I am very impressed with the high quality of translation done and also intend to use DocTranslator services in future.
By Lisa Marie R.
DocTranslator is a game-changer for anyone in need of accurate and fast document translations. The platform's user-friendly interface, quick turnaround, and extensive language support make it a top choice. Plus, their fair pricing and commitment to privacy ensure a seamless and secure experience. Highly recommended!
By Stacy L.