Doctorspring -Ask a Doctor 24/7Reviews of doctorspring.com

Deceptive advertising. Website shows they have US doctors but most are from India (not that matters, they are good doctors). But it should be boldly clear. Rude customer service and terrible refund policy (good luck if you can get one). Customer service is not 24*7, so wait till the working hours in India, for a response, its darn delayed and impolite. May they should train people for manners. Shady terms and conditions policy.

My rating for Doctorspring is 1, for the doctor 5. I was deceived by Doctorspring, being misled by deceptive advertising that implied that I would be answered by a doctor in the US (the page showed the message "Waiting to answer" with a picture of a cardiologist with training and experience in the US). But my questions were instead given to an Indian physician with no training or experience in the US. When I mentioned this deception to Doctorspring, they said that their website states that customers cannot choose their physician, but when I re-checked their website, that was not stated. The doctor's answers were good, given the limits of his training, so I have no complaint with him, and would not even want a refund, as he should be compensated for his time and knowledge. But beware of the website Doctorspring, which uses deceptive advertising.