Doctor On DemandReviews of doctorondemand.com

Do NOT use Doctors on Demand Here is one of the “ wonderful” Drs. I had to deal with. She would not give me medication for a simple UTI and spent less than three minutes with me where she was very short and curt. Dr. Maria Solorio shame on you and this ridiculous website. You charged me $99 and I could not even get a simple prescription nor a polite rejection. She was downright rude. I demand my money back. Do NOT use this service. They will rob you and you will still be left to suffer.

Stay away from Dr on Demand and practitioner Ella Pomerlyan. I requested an online Dr visit on 03/19/2025 via the UHC website (that's how I got to know Dr On Demand). I couldn't get a visit with an MD but I was able to see a nurse practitioner after I indicated the reason for the visit. I needed a prescription for potassium as I was left with none, I could not get an appointment with my primary physician right away, and I did not want to go to ER and pay another $2,700 (yes believe or not $2,700 for few pills or potassium and checking my vitals/bloodwork). The Ella Pomerlyan requested that I get some bloodwork done and that she will be sending the lab order to LabCorp I choose. I went to the lab but no order. I waited 2 hrs in the lab back and forth with Dr on Demand to finally get the order. Once the lab work results were back with me being low in potassium, she was no where to be found. I contacted several times Dr on Demand without luck. I filed a complaint with Dr on Demand, as of today June 4th, no formal answer from them and they keep sending me a reminder to pay $54 for 10mn conversation online to tell me to go and do a bloodwork so she can prescribe me some potassium pills but then nowhere to be found to get someone to send the order. Once the blood results back, Ella Pomerlyan is nowhere to be found for the prescription. I filed a former complaint with Dr on Demand but as of today no formal answer. This is the nonsense in the money hunger health care system I faced. Was I treated? NO, Was I charged? yes $54 for 10mn online to send me a lab order so that she can prescribe, and the cost of the lab but I have never gotten any prescription or been treated for the condition. I called her patient location in NV to be told they don't handle the patients she sees via Dr on Demande!!! All efforts and money wasted. I had to buy potassium over the counter and take 10 pills at the time to get the dose I needed. Their practitioners don't give a damn about you, even their response system is AI assisted so you basically is talking to a robot who does even not know anything about you anyway but they keep sending you reminder to pay the $54 bill, for that they are very efficient, no worries. A patient is seen as $$$$ only. The practitioner was Ella Pomerlyan, please stay away from her, she is a joke. Thank you.

I had a very disappointing experience with this provider. After asking me questions, she repeatedly talked over me and interrupted my responses, which made it difficult to fully explain my concerns. The visit felt rushed and impersonal, and ultimately she read from the screen to say she couldn’t help and recommended in-person care. This level of service was frustrating and fell far below expectations.

I’ve used Dr on Demand for years and was very happy. They recently changed their website and things have gotten really bad. They keep canceling my insurance and tell me that I must pay even though I’m covered several different ways. Every time I attempt to use them, my insurance is supposedly no longer valid and must be imputed but the system refuses to take information. They want me to PAY exorbitant fees for service, when my visit is covered 100%. DO NOT USE DR ON DEMAND

My complaint is I CANNOT delete my credit card. I did not book an appointment, but I CANNOT delete my card. I want to close the account, but I refuse to do so without deleting the card first. I sent a message via their AI chat and was informed someone would get back to me.

Video call for hypertension prescription refill. Doctor came online within three minutes. The doctor asked all the questions on video so no lengthy online forms to complete - no photographing pill bottles etc. doctor was thorough and then filled three prescriptions.

I wanted to leave a review of how amazing Shallon Johnson Cnp is at "On Demand Immedicate/Primary Care" in Austintown ohio. The first review I seen was so great of a previous provider that is now at another location.. and then kept scrolling seeing names of Nps Dr's. Staff that are not affiliated with the organization I was trying to look up and it made me sad to see this know what amazing people work at the one I was trying to find in Austintown. This saddens me that people may experience the same thing looking at reviews and assume there is just "Dr. On Demand or just On Demand" and affiliate this with a private owned company completely separate and think it's terrible care. Make sure you review which name and location of the true company before making a decision. I have worked for this company and became a patient to our Provider. Ive worked in the medical field for over 20 years and trust in me we see it all... behind the seens a true character of our Providers. As an assistant to that Provider and feeling safe with my health care, my child and Grandparents that raised me... well that tells it all. JUST BE CAREFUL WHAT YOU RESEARCH.

Medicare refused to pay because they said it had "a low level of medical decision making if using Tim (99203-95) they then doubled my bill and began sending notices every week to my email and phone. I have piles of notes of each very long and tedious phone call I've made to them. They use a service called included Health to handle billing and none of them are able to give an employee ID number. Never have I received a legitimate invoice...just constant reminders to pay a bill that they doubled. I've talked to 6 different people who all claimed to get it corrected and never do. Save your time and stress and drive to your nearest urgent care!!!!