Quick Response
I had some concerns & Emma responded & answered all my questions. I am still waiting on my order so I can start this new journey.
By Beth
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
160 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Doctor Adam is a U.S.-based telehealth platform providing convenient, doctor-prescribed medications delivered directly to your door. Our mission is to make high-quality care simple, affordable, and accessible — without insurance requirements, long wait times, or hidden membership fees.We partner with licensed medical professionals and U.S.-licensed pharmacies to ensure every prescription is reviewed, approved, and fulfilled with care. Patients can complete a secure online consultation, receive medical guidance, and have their treatment shipped discreetly and reliably.Our pricing is transparent, our process is straightforward, and our support team is here to help every step of the way.At Doctor Adam, we believe healthcare should be clear, honest, and built around the patient — not complicated systems.
Doctor Adam (doctoradam.com) has 160 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
160 approved reviews, newest moderated first
I had some concerns & Emma responded & answered all my questions. I am still waiting on my order so I can start this new journey.
By Beth
Thank you again for your great service!
By Zobeth C.
Am writing this review because of Alan, I ordered a shipment which I waited for days and I didn’t hear anything back, I called and texted but no response and the next message I got says shipment delivered which isn’t true. I was so confused and disappointed so I decided to send an email to the support team and this Alan surfaced and started helping me, this person is so helpful, prompt, answered all my questions and lead me to the right path, I will forever be grateful because if not for him, I don’t even know how I would have solved this since no one ever picks their customer service number. Thank you Alan I really appreciate you
By Lady margaret Of W.
I’m not certain whats going on with this company just yet. so far I’ve been unsuccessful when it comes to actually speaking to someone verbally.I call and they text me back instead of answering the phone .I placed my order 4 days ago and can never get a accurate date on when my prescription will be shipped
By Shanikta T.
Alex was very helpful in answering my questions about my medication and billing. I appreciate the fast communication and delivery from this company!
By Jennifer
Very prompt response to SMS chat, which was integrated into the same number used for phone calls. Alex was great as solving my issue. I had received the medications in less than 5 days after ordering but my office did to mention this to me. Alex promptly gave me the tracking # which allowed me to confirm delivery and then have my office search for the package and find it
By edward W.
Fast processing
By Arne D.
Overall great experience
By Paula W.