DocBrightReviews of docbright.com

Response from DocBright· Jul 20, 2021

Thanks for sharing your detailed review of your experience with DocBright. We know that sometimes there are bumps in the road, and we are so glad to hear that our Care Team was able to help smooth out those bumps for you, every step of the way. Remember, we are always here for you. -DocBright Care Team

Response from DocBright· Jul 20, 2021

Thanks for sharing your experience with others, Pia. If we can do anything else for you now or in the future, just let us know. -DocBright Care Team

Response from DocBright· May 20, 2021

Update: 5/22/2021 - Hi Jerrod, we saw you updated you review that you did not get your refund, so I just wanted to reply and let you know that the refund was processed on 5/20/2021 as promised. Refunds can take up to 5-7 business days to appear on your account as bank processing times can vary. Rest assured, the refund is on its way. We stand behind out experience 100% and will always refund the full amount to DocBright users who were not fully satisfied with their experience, no questions asked. Thanks for giving us the chance to provide you top-quality care and service, and if there is anything at all that we can do to further help, don't hesitate to let us know. Update: 5/20/2021 - Jerrod, it was great speaking with you on the phone. We wanted to update this response and thank you for the honest and helpful feedback. We are so glad that you were happy with the refund we provided you, and look forward to being able to treat you through DocBright in the future. :) Hi Jerrod! Thanks for connecting with us on TrustPilot. Rest assured, I am here to help. At DocBright we have a 100% satisfaction guarantee because we agree, your money should never go to waste. If you were not satisfied with your care, or if we were not able to get you the care you expected, please don't hesitate to email me at [email protected] and I will process a refund for you right away. Our top-priority is getting you the care you need, so once we get that refund processed, I am happy to help in any way that I can. I look forward to your email. -DocBright Care Team

Response from DocBright· Jul 20, 2021

Wow! We love when this happens. We strive for fast, effective service. We look forward to being able to help all the friends and family you refer to us. We're here to help. Thanks so much for your kind recommendations. -DocBright Care Team

Response from DocBright· Jul 20, 2021

We're happy you found us too :) Our goal is to make dermatology care accessible and frustration free so we are glad we achieved that for you. We're here for you whenever you need. -DocBright Care Team

Response from DocBright· Jul 20, 2021

Thanks for the positive feedback for Dr. Chacon. We will be sure to pass it along to her. She's such a valuable part of the DocBright family. Thanks for using our platform, and do let us know if you need us again in the future. -DocBright Care Team

Response from DocBright· Jul 20, 2021

We know first hand how tough acne can be and we are so glad to have been a quick and affordable option for you and your son. Don't hesitate to reach out again if you need any refills or follow up in the future. -DocBright Care Team

Response from DocBright· Jul 20, 2021

We will be sure to pass along your kind words to Dr. Werner. We love having her as part of our team of awesome dermatologists! Thanks for sharing your experience with others. -DocBright Care Team