Dun & BradstreetReviews of dnb.com

Selten so einen unfreundlichen Telefonat geführt. Ich wurde total überrumpelt mit diesem Telefonat. Ein Anruf ohne sich vorzustellen. Dann in eine unangemessen Ton, des Call Center Mitarbeiters, meine Daten abzugleichen um ohne Erklärung wofür das ganze, einfach aufzulegen.

Their website is archaic, unintuitive, and clearly built for a pre-digital era. Basic validation, inline corrections, or post-submission amendments simply do not exist. The process feels less like interacting with a modern data provider and more like navigating a bureaucratic relic that survives purely because it has no real competition. What makes this worse is that D&B knows it is a gatekeeper. Banks, vendors, and government entities still require DUNS numbers, yet the company operates with zero urgency, zero customer empathy, and zero accountability. Any other business with this level of friction and incompetence would have been disrupted years ago—but D&B continues to exist because the market has been forced to rely on it. Requiring customers to restart an entire application over a missing “LLC” is not compliance, it’s operational negligence. For a company whose core business is supposedly business data accuracy, their own processes are shockingly fragile. This was a complete waste of time, entirely avoidable, and emblematic of a company that has not modernized its systems, thinking, or customer experience. The only surprising thing is that there isn’t a serious alternative yet—because the bar to do better could not be lower. Avoid interacting with this company unless you are absolutely forced to.

I am appalled at the level of service for updating a legal entity type that was already verified. Duns cost me over $200k so far. And the admin issue is not resolved. Apple, you need to drop this company as a vendor immediately.

Also das war richtig witzig... ich erhalte einen Anruf zum Datenabgleich für mein Unternehmen das nie in Kontakt mit dieser dubiosen Firma war und nie eine Eintragung gewünscht hat. Als ich ihn fragte murmelte er nur vor sich hin, da hab ich ihn mal motiviert und gesagt: Hey, ich bin Technikaffin und für neue Dinge immer gerne zu begeistern, leg mal los erklär mir das Ganze und nimm mich da mal an die Hand. Ergebnis: 5 Minuten gemurmel, nebenbei hab ich gegoogelt und abgelehnt dass ich da eingetragen werde. Also so schlecht dass es schon witzig ist.

Dun & Bradstreet indleder kontakt med krav, der findes urimelige, og som bygger på meget vidtgående fortolkninger af deres rettigheder. Indvilligedes der ikke i at imødekomme kravene, sker en opfølgende kontakt telefonisk, hvor budskabet gentages i en mere konfronterende form. Her bliver det gjort klart: enten kan deres produkt i betalt form erhverves, eller også sendes sagen videre til juridisk afdeling. En direkte truende tilgang, hvor pres og juridisk eskalation bruges som løftestang for salg, frem for dialog eller saglig afklaring. Det er ikke metoder, vi anerkender eller forbinder med professionelt samarbejde, og vi fraråder derfor ethvert samarbejde med Dun & Bradstreet.

Som för mång andra. Kreditupplysning utan någon kontakt, aldrig hört talas om dem. Svårt att tänka vilken aktör de hämtar in för.

Jag fick kreditupplysning på Kivra, fast jag inte beställt något!

Do not do business with this company. They take your money and do not deliver and do not help. If you have a 3rd party that is requiring a DUNS Number, then refuse them, explain the issues, and force to be verified another way. The worst Customer Service ever encountered. I called in 3 times, each time getting a different representative. Each and Every call was met with a foreign speaking individual. Each one was a struggle to speak and understand English. Each time I requested someone else to help me, and each time I was refused. I requested to speak with a supervisor each and every time to hopefully get someone who could understand the issue. I was flat out refused twice, even requesting over and over again, the representatives kept saying "I can help you" but yet did not understand the issue at hand, so how exactly can they help, when language and issue is not understood. the 3rd representative kept putting me on hold and coming back telling me no supervisor available.