DNA Diagnostics CenterReviews of dnacenter.com

The results are not accurate and algorithms used to determine sibling relationship are antiquated. I had several concerns about the correct test to use as I am an adoptee looking to confirm possible (half sibling relationship) with probable shared mother. Prior to taking the test, I called the company and stated my concerns as I am somewhat well versed in genetics, statistics and probability...The customer service rep sold a $600 test that would be likely improbable to conclusively determine relationship despite my concerns. Exactly what I said would happen, happened--the tests cane back inconclusive. The testing procedures they use may work in many cases but if you are an adoptee searching for answers LOOK ELSEWHERE. This company uses tests to primarily determine paternity and paternal relationships. Adoption is not exactly their forte. I will be disputing with my bank since the company has admitted this was the wrong test yet offered nothing to remedy the situation. Good luck everyone ADOPTEES BEWARE!

Ok so they have my results they sent me an email saying that my results will be ready at 6 so about 550 pm i still didnt receive an email so i called the customer service rep stated that. Ddc requested another day for testing and that my results will for sure be ready today at 6pm i paid for 1 day processing and still havent got anything i would definitely recommend doing your research with others than ddc because you pay up front with trust and they cant even deliver results

I chose this company because I've heard there good. I bought the in home kit for paternity testing because the father of ny child doesn't believe it's his so to give him proof we did the swabs and paid for the lab fee and mail it. THAT WAS ON JANUARY 21 it is now FEBRUARY 14 and.still have no results and I've.contacted there costumer service and one person told me that's a long time they probably got lost then someone else asked were I live and said oh it takes a while comming from where I live and another said they would send me a new kit ... it was a hassle to make my baby daddy do this in the first place no way I can explain to him they didn't get it 're do it ...I'm really disappointed with this experience

Ive been in alot of pain ever since i got my results stating the child isnt mine, also when we arrived to the center to get our blood drawn they didnt even send the kit. Good thing the center had a extra kit. but yet it does not explain why or how they got these results. I dont understand all these letters and such on my results. Also when we got our blood drawn on the 6th they said it would take 7 to 10 business days. Yet i get the results on the 12th. I dont think they took there time to really test the blood drawn. How can you send the samples so fast in 3 days where there is a weekend. Im concern with all this due to all the current negative reviews about mismatching dna samples or getting swtich. I paid all this money and nothing shows on my results explaining why im excluded. This is very hard for me and alot had say the same thing. I need assurance this test i can really relay on. JL5180 Update they have not returned my calls no emails. Nothing. So when can I get my money back. Lady never called back to give me a detail of the test. Hmm shady.

I am adopting a baby who may end up in a custody battle. He has health issues and I need to complete the testing to complete the adoption in order to get the birth certificate and receive any medical assistance. I explained this to the representative who assured me that they are very fast and have results in 2 days. When I went to the referred center to take the test I offered the Order of Placement that shows I am the guardian. It was declined and I was told it was not requested. The company called me and due to a filled voicemail I was not reached and was never sent results. I was not contacted by mail or email and yet the company had all of my information. This is the second week and I called to find out what is going on and that is how I was told they needed more information. They want the Order of Placement I originally offered at the time of testing. This company is hard to work with. Everyone wants to pass the buck and not take any responsibility. They made no effort to reach me a second time. The delayed results are extremely frustrating in my situation.

I received their services in August of this year for the prenatal paternity test you would think that after paying $1,695 for this test that the results provided would actually list a sample of the SNPS that were tested in your particular case. Since I'm still expecting I have no way of knowing if the results I received are accurate. I communicate online with other women who also used this company and are still expecting and we came to share our results page with one another only to come to find out that we all received the same standard format of exclusions. They DO NOT LIST the dna samples that were tested in your specific case...... they show an "example of how SNPS can be used to determine paternity." They give you an inclusion or exclusion for the ladies like myself who received an exclusion I thought I was looking the mismatching SNP's in my particular case boy was I wrong after contacting them and requesting further documentation pertaining to my particular case they have stated they do not show you a break down or even small sample of the more than 2,688 SNP's that were examined in your specific test. That was beyond upsetting while other places show you the mismatch in dna you are telling DDC one of the largest DNA testing companies cannot show me what was tested in my specific test? What further credibility can I hold for this company. I have to go off the percentage provided because you CANNOT and WILL NOT show me what you are looking at in front of you when you call although its my results you are looking at? This has to be corrected while there are many out here trying to give your company a bad name and I chose to test with you, you are now telling me you cannot provide me with a sample of what your lab found pertaining to my exclusion.... It makes my stomach turn and upsets me that something so simple is being denied to your paying customers. Ref No.JD8770

I took the noninvasive prenatal test on July 21,2015. I was told that the results took up to 7 business days,but those days have turned into over a month of me waiting and being told 1-2 more weeks every time I call on the new date they give me. I am told that by August 31 I will have my results but I definitely will not hold my breath on it. Just so frustrating to pay all the money you pay just to not have such an important event in your life taken as a proffesional matter. I contemplate about just canceling but I really need the results.

I ordered the very expensive prenatal paternity test, was told I'd have results in 7-10 days. A month later, I still don't have results, and was never told there may be any of the delays we've dealt been through. Now we're told this morning we have to wait another week. Not a happy camper!