Great online service
I ordered a powder used at Starbucks, got it fast, then ordered some other things for my mom and again great service and speedy too.
By Molly R.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
DIY BARISTA supplies hard-to-find coffee and tea products from your favorite big brands. If it's discontinued, sold out, or tough to track down in stores, we're here to help you find it. Fast shipping, genuine products, and friendly service, so you can make your go-to brew in the comfort of your own home for a fraction of café prices.
Diybarista (diybarista.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.8 out of 5.
12 approved reviews, newest moderated first
I ordered a powder used at Starbucks, got it fast, then ordered some other things for my mom and again great service and speedy too.
By Molly R.
Same as everyone else - received expired merchandise and nothing I can do about it.
By Christina
I had ordered coffee for my wife, not 10 minutes later she told me she didn't want it. There is no way to cancel an order on their site, their customer service email never even reply to my emails. DON'T BUY FROM THESE SCAMMERS!
By T G.
If a zero were an option I would chose it. Recieved the product I ordered but it was out of date. No response from the company after sending multiple emails. Horrible service. I do not recommend
By Just a Little T.
I should have researched BBB and reviews for DIYbarista prior to ordering. I've attempted to cancel my subscription multiple times via email and their internal chat to no avail. DO NOT DO BUSINESS WITH THIS COMPANY!!!
By Joy L.
I was so looking forward to getting my order. Imagine my disappointment when the Starbucks/Teavana Peach Tranquility tea that arrived in Feb 2026 had already passed its expiration date by a year at the time of delivery. It had originally been packaged in early 2024! Teas containing real fruit don't last as long as other tea can. I wrote the company same day asking for assistance but still no response. Don't waste your money.
By Amy
Absolutely awful. I placed an order of $127 worth of product after someone else I know successfully placed an order and received their items. I, however, never received my order but was charged. I commented on their social media and messaged them directly. They would respond once in a while saying they were looking into it but have now blocked me.
By K
THE BUSINESS HAS NOT RETURNED MY TEXTS AT LEAST 10 OF THEM IN THE PAST 3 WEEKS TO CANCEL MY SUBSCRIPTION THERE IS NO WAY TO LEGITIMATELY DO THIS ON MY ACCOUNT AND THE PREDITORS HAVE NO PHONE NUMBER. STARBUCKS DID SAY THEY WOULD LOOK INTO THEM BUT /THE FISH ROTS FROM THE HEAD DOWN
By Norma M.