It took a bit
It took a bit, but we finally got it accomplished !!
By Terry
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
594 reviews
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Dividend is a leading national provider of renewable energy and energy-efficiency financing solutions to homeowners. We believe that solar should be an investment, not just another monthly expense and make this possible through offering a comprehensive suite of residential solar loan options to our customers. Our unsecured solar loan, the EmpowerLoan™, continues to expand its product offerings into the home-energy space - including PACE financing. As well, Dividend has developed a comprehensive platform for installation partners and homeowners to streamline the financing process and help our customers achieve their goal of solar ownership.
Dividend Finance (dividendfinance.com) has 594 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
594 approved reviews, newest moderated first
It took a bit, but we finally got it accomplished !!
By Terry
It could be better communication for customers
By David
Response from Dividend Finance· May 19, 2018
Hi David, thank you for your feedback. We always welcome customer feedback and the opportunity to better serve you. Our mission is to provide our customers with the best possible experience and in this case we have clearly not met our goal. Please don't hesitate to reach out to us in the future if you have any questions or any further concerns, our phone number is: (415) 805-7000. Thank you.
So far, so good. Very easy and seamless process. Easy to work with and eager to please. Would use again if all continues to go well like it has so far.
By David
Now that my system has been in place when there is any problems with it or problems with finances no one gets back to me regarding my questions or concerns I was told my system was down I did everything on my end I could to fix it they didn’t come out for a couple weeks later to fix it took them over a week to fix it and then I ended up with a bill that no one has agreed to help me with or has addressed.
By Mary
Response from Dividend Finance· May 18, 2018
Hi Mary, we are so sorry to hear about this unsatisfactory experience you had with Dividend Finance. We understand your frustration and will be reaching out to you momentarily to discuss and resolve this issue. Thank you for your feedback and we will be in touch shortly.
Great service
By Mike
When I called to ask why the information on my account wasn’t reflecting payment online I was told the system was being fixed. A month later same issue.
By Janine
Response from Dividend Finance· May 14, 2018
Hi Janine, we are so sorry to hear about this and understand your concern. Someone from our customer service team will be reaching out to you momentarily to discuss and resolve this issue. Thank you.
Excellent customer support and assistance. From the initiation of the solar project, to the engineering, all necessary paperwork and permits to the installers (SEM), with no out of pocket expenses, has made this process a reality. Dividend Solar is an excellent company to work with and allows adequate time to get the tax rebates which I am planning on depositing into the loan. This will reduce our monthly payments and length of loan. It's a win-win situation for all parties involved. Thank you for your support and assistance with our financial support of our solar system , which I would like to mention, has already lowered our electric power bill from $300+ monthly to $7.89 this last month. I anticipate that as summer approaches, our electric bill should be $0.
By Jamal.f
payments started a month earlier than I had been told, and the system was not up and running when they started.
By Dale
Response from Dividend Finance· May 19, 2018
Hi Dale, thank you for taking the time to write a review and we are truly sorry to hear about your experience. Someone from Dividend Finance should be reaching out soon to discuss but please don't hesitate to reach out to us as well if you have any questions or any further concerns, our phone number is: (415) 805-7000. Thank you.