Saturday, November 7, 2026 · Customer reviews of US businesses
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92 reviews
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District 5 Boutique is a premier fashion destination known for its curated selection of luxury and contemporary designs. Celebrating 15 years in the fashion and e-commerce industry, District 5 offers an exclusive shopping experience with handpicked collections from top designers worldwide. With a commitment to quality, style, and exceptional customer service, we bring sophistication and elegance to every wardrobe.
District 5 Boutique (district5boutique.com) has 92 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
92 approved reviews, newest moderated first
I ordered last week and received it in just a few days! The gown was superb and I really love it. I also got an amazing discount and will definitely order again from this wonderful boutique! Highly recommended!
By Dada D.
I ordered a dress and was told it would ship in 3 weeks, its been 3 months! Ive been calling for over a month now and no one answere! DO NOT ORDER FROM HIM
By Maria M.
NEGATIVE STARS!!!! THEY NEED TO BE SHUT DOWN!!! Their fake store address is non-existent. And i ordered my dress in september 2023. It is now may 2024 and have sent over 10 emails back and forth of their nonsense and still NO DRESS! Calling credit card to dispute charge. TOTAL SCAM!!! DO NOT ORDER!!!
By Maria
I purchased a dress from District 5 Boutique, and I couldn't be happier! The quality of the dress exceeded my expectations, and the customer service was exceptional. I'll be shopping here again!
By Alyssa V.
Beautiful Elegant Dress - I personally had an excellent shopping experience with District5Boutique. My gown was even more beautiful than it looked online and I couldnt be happier with my purchase. Helpful customer service and easy checkout - very happy with my purchase!
By Francis
Bought a dress never got it delivered. After months of emails got a credit note and since then I can’t choose a dress to procede to payment at website. For days now any time a chose dress website tells me have to sign in again and again …. Making it impossible to buy. Have stoped answering emails too. They ripped me off more than 1k
By Gracia Guerra de M.
i bought from this website for the fist time more than 10 years ago , i kept coming back and referred many friends .. this time they just took my money and gave me an order number and not even a confirmation email!!! ive been trying to contact them but there customer service is a joke , i so disappointed my sister’s wedding is so near . i contacted the designer directly ( the one designed the dress i bought ) they said the did not receive any thing from district5 ... and that i am the 3rd person with the same issue
By A_M_S_
Response from District 5 Boutique· May 22, 2025
Hello, A M S. Thank you for sharing your review. We are unable to locate an order under your details. In order to properly address and fully resolve the issue, could you kindly send an email to [email protected] with your Order ID and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked. We appreciate your understanding and look forward to assisting you. Sincerely, Client Care-D5
SCAM!! I ordered a dress and 4 months later I found out they never placed it with the designer. They trick you pretending they are following up, to make you loose time to dispute the credit card charge. Fraud scheme - shame on you District5boutique!
By Mirna D.
Response from District 5 Boutique· May 22, 2025
Hi, Mirna. Thank you for sharing your review. In order to properly address and fully resolve the issue, could you kindly send an email to [email protected] with the specific Order ID you're referring to and mention “TRUSTPILOT” in the subject line? This will help us properly address your concern and ensure everything is thoroughly checked. We appreciate your understanding and look forward to assisting you. Sincerely, Client Care-D5
