I ordered a bracelet on the 14 july…
I ordered a bracelet on the 14 july 2022. Today 4 september i still haven't recieved it. Customerservice is not replying. Scam, stay away
By Simon
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
12 reviews
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Distance bracelets were created for couples, best friends, or anyone who always wants to feel connected with that special person in their life. Whether a significant other, friend, or family member, distance bracelets are the best way to express your love and stay connected.
Distance Bracelets (distancebracelets.com) has 12 customer reviews on The Fair Hearing, with an average rating of 1.3 out of 5.
12 approved reviews, newest moderated first
I ordered a bracelet on the 14 july 2022. Today 4 september i still haven't recieved it. Customerservice is not replying. Scam, stay away
By Simon
Just like everyone else on this site I made an order over 40 days ago and the product never came and customer service does not answer any messages or emails at all. I've submitted a chargeback, stay away from this company.
By Marcus N.
Fake side.. har brugt 34$ på en halskæde jeg bestilte i starten af December og har endnu ikke fået den hjem, pengene er trukket, og tracking nummeret er også forkert ifølge leverandøren.. SCAM hjemmeside! :(
By Shannon D.
Don’t touch them with a barge pole. Order placed on the 4th December and still not received. Contacted Royal Mail with the tracking number and even they were concerned that the tracking number was purchased on the 20th December and never used. Went straight to my bank for a refund as the company ignored multiple attempts to contact them
By Stuart L.
My 14 year old son ordered a christmas gift for his girlfriend 24.11.2020. 30.12.2020 we still haven't received the gift we paid for. My son is very sad. According to our Chinese tracking number is the gift still in China. Will he ever have the opportunity to give her this gift?
By Nina Leonthin E.
Ordered a necklace for my wife. It was not expensive, but I did not expect a piece of plastic junk. It arrived with the plastic center stone fallen out. I have been trying to contact them for a refund and they will not respond either to my emails or phone calls. This is a fraudulent operation and should be shut down.
By Ken
Orderd a necklace in march but never recieved it. Customer service dont reply and never got a refund worst company every dont buy unless you like getting ripped off
By Micky J.
after deleting my old revieuw im now going to write a detailed revieuw about what i think of this company. after waiting for 20 days to get the bracelets for both me and my girlfriend who have now been together for over a month, i was expecting the bracelets to arrive earlier to get it before either the 1 month date or before her birthday. sadly this didnt work out, so after a week had passed, i emailed them to ask for more information about the package, after the final 13 days (now more) i have still yet to wait for a reply from them, red flag number 1. the tracking is very bad, when clicking on the hyperlink in the email i get send to "laposte" a french postal office, wich wasnt even involved in the entire process of my package getting here. red flag number 2. the package was send by yanwen, wich is commonly used by alieexpress and often makes false trackers on packages or doesnt send anything at all. red flag number 3. many facebook, instagram and other revieuw sites have bad revieuws on them about people not getting their packages or having broken items. red flag number 4. after continuously trying to get in contact with DistanceBraceletsLLC i have still not recieved a single reply, except for a reply on my previous post on here, and on the dispute i made with paypall to get my money back. on wich they claim it was send with chinapost but as i have clearly seen, it was send by yanwen. red flag number 5 and 6. i am still waiting for cooperation of both this absolutely horrible company and paypall to hopefully get my money back and find something much nicer for my girlfriend and im hoping that other people will get their money back aswell. if this still hasnt been fixed for the 11th, ill make another dispute, repeating, till i get my money back. unless you can give me the information of all the drivers and postal services used for my package, since you keep claiming that my package has arrived, but i have nothing at all, not even my neighbors, not even the dutch postal office has your tracking number. good luck and ill expect a reply soon enough since you like responding to bad revieuws so much. good day Edit 1: Just saw on 17track that my package is being shipped back to their warehouse after they claimed my package has been "delivered" Still waiting on a response from paypal to get my money back Edit 2: Got my money back from paypall since distancebracelets didnt respond back, i advice everyone who get scammed by them to do the same to get your money back. Good luck everyone
By Beau L.
Response from Distance Bracelets· Sep 7, 2020
Hi your order was successfully delivered. We will let PayPal handle it from here.