Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
4,633 reviews
Distacart.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Dista (www.distacart.com) is an online marketplace for Indian products. You can find the largest collection of Indian products here, ranging from wellness, beauty, food, fashion, spirituality, and much more! Delivering to 40+ countries, including the US, UK, Canada, and Australia. Customs duties & tariffs included in the final price. Free shipping and 3-5 day priority shipping available.
Distacart.com (distacart.com) has 4,633 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
4,633 approved reviews, newest moderated first
The service is excellent and the follow up is very good. I wouldn’t hesitate to recommend it to my friends!
By Purana Vellu P.
Response from Distacart.com· Jul 3, 2021
Hello Purana, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
I am very disappointed with the service as it’s almost a month and I still not received my parcel and no idea when I am going to get it.I suggest if you really need any stuff don’t go for Distacart as it may take weeks or months or may be you won’t even get it.
By Sreenath S.
Response from Distacart.com· Jul 2, 2021
Hello Sreenath, We apologise for the inconvenience you faced and tried to connect with you but could not succeed. As already informed by our team your order is held up with customs. This is a very very rare scenario but unfortunately your order has fallen in this bucket and our team is trying hard for its release. Also as instructed by you we are in the process of reshipping the order and again request you to please advise if we can continue to reship or you want the refund. We assure you of our best possible services and await your response. Regards Danish F. Head - Customer Care.
Excellent service from Distacart . Fast delivery and good quality products. Highly recommended. Thank you so much
By Yogita C.
Response from Distacart.com· Jul 2, 2021
Hello Yogita, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
Well packed & well received. A satisfied customer.
By Komathi S.
Response from Distacart.com· Jul 2, 2021
Hello Komathi, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
Very personalized service !! Very impressed with the communications!! Range of products also uncommon!!
By sanjeev M.
Response from Distacart.com· Jul 2, 2021
Hello Sanjeev, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
"Very good service and good product!"
By Arvind K.
Response from Distacart.com· Jul 1, 2021
Hello Arvind, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
"Amazing good service! I was hesitant to order because of possible duties, but I made the order because of the surprising low price of the high quality product. When the delivery postman said I had to pay duties I thought 'you see, I should have listened to my gut feeling'. So I refused the package at first. I called Distacart to complain about the situation and to my surprise the nice lady said 'mail us the receipt and we will refund you the duties straight away'. So I called the mail-order company, who delivered the package again the next day. And within a week Distacart had refunded the duties. Really amazing :-)"
By Litha
Response from Distacart.com· Jun 30, 2021
Hello Litha, We thank you for using our services. It was a pleasure to serve you and we hope to see you again soon. Please also talk about us with your family and friends. Regards Danish F Head - Customer Care
"Great service! They have a range of products that’s impossible to buy from different countries. Strongly recommended. 5*stars for service, prices and quality!"
By Satinderjit K.
Response from Distacart.com· Jun 30, 2021
Thank you Satinderjit! -Kiran (CEO Distacart)
