Distacart.comReviews of distacart.com

Really liked your service. Got my parcel within the estimated time without any damage. Will use distacart from now on to get products from india.

Very easy to buy, the order was fast. Previously, one of the items needed to be returned and it was also easy and fast.

I am very happy with your service and products. I will be your regular client. Thank you for your good service.

I was too nervous to order from a site and it was my first order made from abroad. I didn’t had any traditional wear to wear for a function. So, I found this site and when I received the clothes it was a perfect fit for me . I want to say that they have excellent customer service. I truly recommend this site.

Good. Fast delivery!"

Five stars for excellent service! I got my parcel pretty fast, considering there were some delays in logistics, which I was kindly notified about from Distacart personnel and far distance (to Finland). Parcel was packed properly and came to my door intact. So I highly recommend this company and I'm gonna shop with them again!

"Ordered a product from Distacart. I was very pleased to see regular updates sent by their team when the items were stuck in clearance. 5* stars for communication!

Here is my total dissatisfaction written in a complaint email: "As a business owner I am extremely dissatisfied with your services. On august 25th 2022, I placed an order online with your company and was given the order #234483 as a confirmation. I received your confirmation email on the same day. Your shipping conditions stated that it would take 5-7 business days to be processed and shipped. As a business owner, I expected the package to arrive by the 5th of September 2022, giving your company 14 business days. On august 30th 2022, not having received any confirmation of the package being shipped, I sent you an email to which you responded that the order was in "procuring process" (whatever that means!) and that it would be shipped in 2-3 business days. I should have received your tracking details by august 2nd 2022 but I didn't receive any email! On august 31st 2022, your email response was that the delivery was 12-14 business days after the 5-7 business days it takes to procure the products and the additional 5-7 business days for shipping. All of this time accumulated comes to 22-28 BUSINESS DAYS from the day of my order (25 august 2022) to THE DAY THE PACKAGE SHOWS UP AT MY DOOR IS ??? THIS IS INSANE! Especially that you are charging me a fee of 44 euros for a DHL delivery. What kind of business are you running? On september 7th 2022 you sent me a tracking #31670661816 that shows the following........ **** 07 sept 2022 -> shipment still not received by Aramex @ 12:23 pm **** 07 sept 2022 -> shipment collected from shipper @ 06:13 pm. On the same day the shipment departed from your country @ 09:26 pm and was received the next at Aramex sorting facility @ 08:38 pm the next day. **** 08 sept 2022 -> there was a delay at the origin facility (which one???) **** 10 sept 2022 -> it was found that there were missing clearance documents on your part and the package was put on hold @ 08:10 pm. That hold went on until the 14th of september 2022 when the package was RETURNED TO SHIPPER. Then today (16 sept 2022) I received yet ANOTHER tracking #3167077981 which states that the shipment arrived at Aramex sorting facility @ 07:14 pm. And at 08:23 pm there is yet again another DELAY at the origin facility. It seems that the whole process is a joke and you can understand that I have lost my patience. VIA THIS EMAIL, I REQUEST TO BE REIMBURSED THE TOTAL OF 176,02 euros for my order placed with your company and do not wish to receive your products. I will ask my bank to do what needs to be done for that purpose."