dishnetwork.comReviews of dishnetwork.com

Everything is bad, no answer, more than 4 hours at the phone, no signal and bill already came. No service since installation on March 15 3023 and is March 23 2023 without success

Por favor, nunca se le ocurra llamar para instalar este servicio, es lo peor que existe. Además después q te haces cliente no puedes comunicarte con ellos.

How DO YOU WANT A NEW CUSTOMERS AND YOU DONT ANSWER THE F$% PHONE?? EUGENIO DERVEZ IS THIS WHAT YOU RECOMMENDED FOR HISPANIC PEOPLE????????

Oh my goodness!!! Thank goodness for the reviews about Dish!!!! Before I had a chance to read these bad reviews; we just signed up with dish; yesterday ( February 23rd 2023)!.. well…A dish network installer came and brought box and dish .. and was getting us installed; But the service NEVER GOT ON! Never even got activated!!! He left finally( after 1-1/2 hour) still no service.! We waited all day; 10:00 that evening; finally decided , not to go with Dish! Tried to call back ; no way of getting ahold of anyone! Numbers were recordings .. busy signals constantly! I know by law ; we can change our mind ( 72 hours) after signing with them! THE REVIEWS ARE CORRECT! DONT DO IT!!! So Glad we Aren’t STUCK WITH THEM!! I pray the other customers get away from them asap!!! Update:Today is February 25th-We still can’t connect with them!😮.. even though we did tell installer .. we cancelled and changed our mind the very next day! He said he give them the message; and said they would call back!Dish never did!!! I thought; since we can’t get Thur with the recordings & busy signals constantly.. He would let them know.. and he’s connected!!! So.. very poor service!! Again ! Beware of Dish!!!!!!!

They are stolen money from clients the service what’s but señal when I call they never fix the problem and when I cancel the service take $420 from my bank account, also in the beginning they send a black guy who was disrespectful person only English speak in Baltimore Maryland.

Lo peor de lo peor pienso irme y no volver jamas,la peor compañia,no se la recomiendo ni a mis enenigos.

We joined Dish less about four months ago. On Monday our system lost contact with the Internet. Service team identified the failure point as being the router, said it was out of date and was not fast enough keep up with the incoming signal. Dish refused to replace the router, saying our 45 day warranty had expired. (45-day warranty seems like reasonable protection for a new item to fail because of a manufacturing defect but Dish knew or should have known that the equipment they sold me (and, by implication vouched for) was nearing the end of its useful life because of an outdated design.) Dish stonewalled me. They suggested I take the matter up with the router's manufacturer. I did not so much as get past tech support to speak with a supervisor. I paid $400 out of pocket to the service team for new routers.

We've had Dish service for close to 3-yrs now, approximately 3-4 months ago our bill increased by $70-$80 a month so we started looking for a cheaper service. We located an alternate service that was significantly cheaper than Dish. I contacted Dish on 01/13 to cancel service and was told it would cost $220 due to an early termination fee. I questioned the early cancellation fee since we've had Dish for close to 3-years, we only signed a 24-month contract? The Senior Resolution Rep (Maria) stated that when we moved to North Carolina from Florida in November '21 that I requested an extra Joey Box for our Den, the other Dish equipment was brought with us from Florida. I did request an additional Joey box for the Den and Maria stated when doing so it automatically renewed our 24-month contract. I never agreed to a 24-month contract extension, I was never informed of an extension and would have NEVER agreed to an extension for just adding another receiver? Contract extensions generally occur when the customer is getting a special rate or something similar and NOT because the customer is paying more a month for an extra receiver. I found it EXTREMELY suspicious that on (2) occasions Maria stated the reason our monthly bill went up was because our contract ended cancelling our "special rate." I stopped Maria twice and questioned why the cancellation fee if our contracted ended as she mentioned TWICE. Maria quickly corrected herself and said the contract was renewed when we requested an extra box, if we use the renewed scenario, we should still be receiving our special contract rate, correct?? I got no response... We NEVER agreed to a contract extension and Maria stated TWICE our monthly bill went up because our contract ended? There are WAY too many customer complaints on BBB that revolve around a shady business practice severely lacking in ANY sort of transparency! There are too many alternatives to be treating customers in this manner.