discoverbank.comReviews of discoverbank.com

Update Jan 19, 2024 Terrific experience with incoming wire transfer which was FREE vs my other banks which charge to receive wires. Also Initiated a wire transfer online out of my account and it went smoothly. Discover Bank hold times are shorter and I've had MUCH less trouble with ACH transfers. I will be consolidating even more into Discover Bank. Relative to my other banks (USbank Citi BOA Cap1) Discover has been way better so updated my rating from 4* to 5*. ---------------------------------------- 7/27/23 I've had an account with Discover Bank (and Discover Card) for 3 decades! Their pros outweigh cons imo. Today their savings accounts pays ~4.2% which is high and doesn't tie up $ like a CD. I have accounts with 3 other big banks and Discover is the only one allowing me to connect a Fold Visa debit card. One drawback is although deposits show in account quickly you can't move those funds for 10 biz days.

have been with Discover for years and always loved their customer service, thought it was top drawer but lately, it's gone downhill all the way to the bottom! I loved their BillPay for its convenience. It was a great budgeting help to be able to schedule payments up to 30 days in advance. I've always made sure funds were there on the day of payment to cover it. Given that I have cognitive issues from age and Long Covid, this helps to insure I don't forget to pay a bill. Recently, some short-sighted non-thinker in management thought it would be a GOOD idea to restructure BillPay so that you could not schedule a payment unless you had the funds in your account AT THAT TIME even if you were scheduling a payment for 30 days out. This makes NO sense as if I had the funds at that time I'd pay them AT THAT TIME and not wait for the 30 days. Do most people only pay bills once a month or have a paycheck that covers a month worth each week? Closing ALL of my accounts and looking for a new bank that uses COMMON SENSE!!! User's recommendation: Bank elsewhere!

Waste of time! They claim "its easy to add money to your account" I tried to fund my account with a transfer during new setup of account and that transfer just vanished. Then I tried to fund new account through the mobile app and that was rejected due to security reasons . I Call customer service and let them know and they tell me as a new savings account holder I have to transfer or wire them the money or send them a check. They threatened to shut my account down If I didn't fund my new account within 20 day of receiving my warning letter. I'm trying to fund my account and they are screwing up every attempt at me doing so. I was lead to believe they have a no minimum balance policy? So why the close my account with no balance? They also don't Issue a ATM cards to make withdrawals simple ! really? that's inconvenient! how will a get to my money?? I left one star for the fact customer service was fast to answer the phone , but was unable to help me in any way possible. If they make it this difficult to fund my new-account I can only imagine how difficult they would make it for me to pull out my money. I will let them close my unfunded no min balance saving account due to no funds ! What a waste of time and they lost a customer and I also will be closing my Discover credit card account with them soon too. I was customer for well over a decade. BYE

The customer service provided by Discover Bank is unparalleled. They currently pay the best rate for savings accounts, with no fees whatsoever. What an awesome experience!