All good but the delivery was delayed.
All good but the delivery was delayed.
By MACKY
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
132 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Discount Strut Accessories, where “Discount” means more than price. Our story starts decades before the internet, but remains the same today – we give all of our customers, whether weekend warriors or global enterprises, the same level of grit, integrity, and hustle to get parts from our doors to yours as quickly as possible.The DISCOUNT brand was created to cut out the longer lead times and price hikes of large Distributors to let you more easily and cost-effectively D-I-Y. Because when ordering critical strut accessories, if you want it done right, you do it yourself.Our goal is to make your online shopping experience both simple and informative while offering you a vast and growing inventory at discount pricing that can ship immediately when you need it the most.Thank you for counting on us with your business and project needs.
Discount Strut Accessories (discountstrutaccessories.com) has 132 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 7 reviews with 3 stars · Clear filters
All good but the delivery was delayed.
By MACKY
there is no inventory availability, no real tracking info, so it's a mystery whether or not the order was shipped, then it showed up over a two or three day period and was short some of the hardware so we had to purchase what we needed locally to finish there is no follow up to what is still not delivered and really no obvious way to check on it or get a refund for the undelivered balance
By Performance
Response from Discount Strut Accessories· Dec 6, 2023
We are very sorry about this experience. We are working hard to add inventory and other information to the site. You can reach out by phone or email anytime you need an update on an order, or to get stock status. Thank you for your order!
Super affordable, major lack of communication and inability to make contact with the company ( they're customer service is great if you can get ahold of them) make it challenging on when to expect equipment. Be sure to order two to three weeks ahead of needing them.
By Clark
Response from Discount Strut Accessories· Dec 6, 2023
Thank you for the feedback - we are working to add additional help to customer service to ensure that customers get fast answers. Thank you for your order!
The shipping cost is way too high!!! Costs more than the items I was buying.
By Brent
Response from Discount Strut Accessories· Dec 6, 2023
Thank you - we are working with our carriers to ensure that we are able to deliver better shipping rates.
Ship it faster
By Chris
Response from Discount Strut Accessories· Dec 6, 2023
Agreed Chris - we are working on adding resources to make that happen.
Ordering experience was great, but they bug the crap out of you for a review...
By Db
Response from Discount Strut Accessories· May 4, 2022
Hey There DB - sorry about that. We use a 3rd party service which you can opt-out from at the bottom of the email. For security and transparency, we cannot unsubscribe someone otherwise it could look like we want to hide reviews. If you have any trouble finding the link, I'd be glad to assist! Thanks for the order! Marc
Freight was terrible this time 2nd order and took close to a week for standard delivery
By Don M.
Response from Discount Strut Accessories· Jun 13, 2022
We do understand that freight times are not great right now, but we do our best to get things out the door as fast as possible. If you have any concerns, please feel free to reach out to us!