our order came in a timely manner (5…
our order came in a timely manner (5 days) there is too much involved in paying for the order prior to shipping.They don't trust credit cards or should i say the owner of the cards when making the purchase.In stead of a 5 minute purchase it takes hours
By Bill B.
Response from Discount Salt Pool· Mar 19, 2020
Greetings Bill, I'd like to apologize for any frustration while placing your order. Over 99% of our orders are shipped within 24 hours of the order being placed, but when the credit card processing companies require additional verification sometimes that can cause a small delay. In those rare circumstances, that simple & industry-standard process is for a customer's protection to make sure someone isn't fraudulently using your credit card. I'm glad to see that it was able to be resolved and that it was delivered in a timely manner. Thank you for your order, and please don't hesitate to let us know how we can continue to assist you moving forward.