Discount Salt PoolReviews of discountsaltpool.com

I spoke with sales rep Sydney and she worked with me and walked my order back for the APX P-40 Salt Cell to shipping personally so it would ship in time for UPS to pick it up that afternoon. I call that going the extra mile to help out a new customer and it is truly appreciated!!! I replaced my Pentair IC40 and it fit perfectly in the existing piping and plugged in directly to the Pentair power supply, it was extremely easy to adjust the settings. I researched this unit and it has higher chlorine output at the same percentage settings to the Pentair IC-40. It is also rated for the same length of longevity. Thanks, Steve

Great product & Fast shipping

Great product, great price, and outstanding ease of doing business with Discount Salt Pool. I’ll definitely be returning for future products and service. Highly recommend both the company and their products!

I ordered a salt cell with a three (3) year warranty. 14 months later it stop producing enough salt to sanitize my pool. I returned it for testing as Discount Salt Pool instructed. I paid for shipping both ways. The unit was returned several weeks later still showing the damaged cell plate/s inside. Their report said it was fine. After reinstalling the salt cell the chlorine level fell to negligible amounts being generated by this salt cell they had just tested. After a phone call to them explaining my situation, the representative hung up on me. I purchased another salt cell from what appeared to be a more reputable Company and my pool chlorination issue is resolved. I do not recommend Discount Salt Pool. They appear to not stand behind the products they sell. Rebuttal to Discount Salt Pool response: You have mistakenly mislabeled the salt cell as working. I have the water test to prove otherwise. I purchased another salt cell and it works perfectly and I have the water test to proof my original claim. The salt cell I purchased from Discount Salt Pool clearly shows damaged plate/s and is NOT producing the levels of chlorine associated with a t9 salt cell. It is clear by you have no plans to honor the warranty. I have already purchased a WORKING SALT CELL so there is no need for further excuses from you. As far as I am concerned this matter is no longer worth my time. I consider this a matter of ‘ Buyer beware’. Thanks

The product was easy to order online and arrived on time

Great support person on the phone and quick shipping

Discount Salt pool had a hiccup with one of the O-rings missing from a Chlorinator that I ordered and when I contacted them they took care of it right away! I highly recommend. It takes a little while to reach them by phone but they did a great job taking care of their customer which is a rarity in todays world.

the part was received as expected and within a resonable time.