Discount RampsReviews of discountramps.com

I bought product and they send me something that doesn't fit. They don't answer any of my emails and are refusing to send me correct item . Do not trust this place they will rip you off just like they did me.noyhing but thieves

I was very excited about my new Cruiser-lift for the back of my motorhome. Took the website to my mechanic and with the information there he said he was pretty sure it could be installed and he didn't see any issues. So I dropped the $7K for the Cruiser-lift and waited very excitedly for it to show up. Once I received it, I took it down to my mechanic. He tried every way he could think of to make it work but it could not be installed. I contacted Discount Ramps and asked If I could return it they told me no. So I asked if I could swap it out for a ramp that could go in the back of my truck, they once again said no. so here I sit with a useless pile of metal and a very rude company that If I would have known how they treat customers I would have NEVER purchased anything from them. And no one around my town will buy anything from them either, too many better options. lol

My item did not arrive, I asked for a refund several times, did not receive one, these people are scammers, avoid them at all cost, because it will cost you..! :(

I purchase a jet ski ramp from Discount Ramps through Amazon. The ramp was shipped and scheduled to arrive on the 3rd of July after it not showing for a few days I emailed Discount Ramps and got told to handle it through Fed-Ex which turned into a nightmare after emailing back and forth with Discount trying to get them to assist with getting the package to arrive and being told I needed to handle it. I finally got FED-Ex to get it to me on the 12th. The real frustrations comes when I open the crate and it is missing all kinds of Hardware and rollers. I had to make do with bolts I had and still am missing wheels and the rods. I contacted them and have had no response. If I had it to do over I would spend a little more money and go some where else.

Make sure you know what you’re purchasing before you buy from this company. They advertise 100% customer satisfaction but I was not satisfied at all and won’t refund my money so I’m stuck with a ramp that I can’t use because when I installed it you can’t see any of my back lights and turn signals. Beware of this company unless you plan on keeping what they sell you even if you’re not satisfied.

I guess when someone says rust proof you should not trust them. My disability ramp 9 months old started rusting on the hitch and rollers but they state it is not under their claim as it is different material. And also asked why I didn't say anything in the first 90 days. Give me a brake

BUYER BEWARE - there is no specific detail on their website as of this review stating what the return policy it. When I tried to return an unopened, unused, like new Ramp Cover, the email that I received from customer service was "this item cannot be returned". That's it...short and sweet. I asked customer service several times to elaborate with no response. And their website is non-descriptive and vague. They've got some great products, but appear to have many other issues if you'll read other reviews. They also appear to not care.My recommendation is shop on this site for what you want. Get the model number and go buy it elsewhere. Bottom line: they really don't allow returns if they don't want to.

Sent me an email saying you left something in the cart. Take a another look and save 15%. Provided no code for the discount and part was same price in the cart. I reached out to them an no response. I guess what would happen if I had a problem with a product. Based on this and other Reviews I'll pay more if even need be for better customer service else where.